Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jewlia Sampson

Trenton,ON

Summary

High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Operator Technician

Amphenol
Belleville, Ontario
06.2022 - Current
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Assisted engineers in developing process improvements for increased efficiency in production processes.
  • Updated and maintained databases with current information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Area Leader

Mcdonald's
Trenton, Ontario
05.2019 - 06.2022
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Supervised and trained customer service staff to ensure excellent customer service delivery.
  • Provided excellent customer service to all guests.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Provided guidance, coaching, and mentoring to team members on their daily tasks.
  • Monitored area performance metrics and identified areas for improvement.
  • Resolved conflicts between personnel in a timely manner while maintaining a positive work environment.

Education

Associate of Applied Science - Occupational Therapy Asst. And Physiotherapy Asst.

Loyalist College of Applied Arts And Technology
Belleville, None
06-2026

High School Diploma -

Trenton High School
Trenton, ON
06-2021

Skills

  • Team management
  • Multicultural sensitivity
  • Safety management
  • Team leadership
  • Conflict management
  • Training and coaching
  • Attention to detail
  • Goal setting and performance metrics
  • Equipment maintenance
  • Problem-solving

References

References available upon request.

Timeline

Operator Technician

Amphenol
06.2022 - Current

Area Leader

Mcdonald's
05.2019 - 06.2022

Associate of Applied Science - Occupational Therapy Asst. And Physiotherapy Asst.

Loyalist College of Applied Arts And Technology

High School Diploma -

Trenton High School

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Jewlia Sampson