Jewels Tran
Ontario,ON
Summary
Proven to enhance team productivity and customer satisfaction at Kumon Math & Reading Centre, I excel in time management and verbal communication. Offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff. Passionate for helping students reach academic goals. Creates engaging learning experiences tailored to meet individual student needs. Always developing strategies to help students bolster academic performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant/Tutor
Kumon Math & Reading Centre
2016.10 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Leveraged technology to accelerate learning by proving students with easy-to-access information.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Coached and mentored less-experienced tutors to observe and measure outcomes.
- Assisted students in developing study skills and strategies.
- Motivated students with accurate feedback and positive reinforcement.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Administered standardized tests to assess student strengths and weaknesses.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
Cashier/Stocker
Vincentina Meats
2022.09 - 2023.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Assembly Line Worker
Marcangelo Foods
2022.05 - 2022.08
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Boxed, labeled, and transported items to support assembly operations.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Assisted quality assurance by inspecting items and removing defective parts.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Completed detailed documentation requirements for each project phase, contributing to accurate recordkeeping practices companywide.
- Documented production data and output to enable tracking history and maintain accurate records.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Monitored production to determine adherence to schedule and minimize delays.
- Continuously checked products for quality assurance according to strict guidelines.
- Adjusted equipment to meet different productivity levels.
- Generated and maintained accurate production records.
Education
Bachelor of Arts - Social Sciences
York University
Toronto, ON04.2027
High School Diploma -
Westview Centennial Secondary School
Toronto, ON07.2021
Skills
Fast Learner
Time Management
Computer Skills
Team Collaboration
Verbal and written communication
Data Entry
Workload Management
Basic Mathematics
File and Record Keeping
Relationship Building
Microsoft Office Suite
File Management
Languages
Vietnamese
Native or Bilingual
Certification
- CPR/AED Certification - April 2019 - 2022
- First Aid Certification - April 2019 - 2022
Timeline
Cashier/Stocker
Vincentina Meats
2022.09 - 2023.01
Assembly Line Worker
Marcangelo Foods
2022.05 - 2022.08
Assistant/Tutor
Kumon Math & Reading Centre
2016.10 - Current
Bachelor of Arts - Social Sciences
York University
High School Diploma -
Westview Centennial Secondary School
- CPR/AED Certification - April 2019 - 2022
- First Aid Certification - April 2019 - 2022
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