Jewel Van Damme

• Partner in upholding the integrity of lululemon raw materials and finished goods, ensuring accountability across all stakeholders.
• Partnered to build the Inspectorio quality management software.
• Developed and implemented a comprehensive bulk testing and compliance program across supply chain.
• Delivered finished goods meeting lululemon's performance and regulatory requirements at all production stages.
• Defined and implemented appropriate test methods, performance standards, and tolerances for diverse raw materials and finished products, ensuring regulatory compliance across multiple international markets in both hemispheres.
• Integrated guest feedback into seasonal production processes, analyzing return data to enhance quality.
• Directed global third-party testing providers, ensuring consistent bulk testing execution and compliance with lululemon standards.
• Collaborated with external partners to elevate product integrity standards and implement preventive measures.
• Led the product hangtag review process for lululemon ensuring all performance claims were substantiated, compliant, and aligned with risk management standards; delivered internal training to strengthen cross-functional understanding of claim validation requirements.
• Directed global third-party testing providers and vendor partnerships to ensure consistent bulk testing execution, compliance and service performance.
• Collaborated with external supply chain partners to elevate quality standards, mitigate risks, drive corrective actions, and implement sustainable preventive measures.
• Partnered cross-functionally with Whitespace Lab, Design, Sourcing, Production, Raw Materials, Product Development, Product Integrity and regional liaison offices to ensure alignment on quality, compliance and product performance objectives.
• Spearheaded Gold Reward for Mills program, collaborating with stakeholders to elevate quality and compliance standards.

Additional Committee Member Projects (details provided by request)

• Selected as a committee member of the colorfastness task force, reporting to the Chief Supply Chain officer at lululemon to mitigate raw material risk and protect brand integrity
• Assessed colorfastness performance risks across global raw materials suppliers and identified systemic gaps in testing and production controls.
• Drove alignment on standardized test methods, acceptance criteria, and escalation protocols to reduce variability and improve consistency.
• Partnered with mills, vendors and internal cross-functional teams to implement corrective and preventive action plans.
• Leveraged data analysis and failure trend reporting to enhance executive decision-making and strengthen upstream quality controls.
• Contributed to long term risk mitigation strategies, enhancing durability performance and reducing guest-facing quality issues.

• Ensured compliance of factory operations through coordination of audits and certification processes.
• Executed and monitored environmental and sustainability requirements, ensuring compliance and reducing risk at the factory.
• Monitored raw material quality, recommending improvements to vendors for testing issues.
• Determined regulatory chemical and performance test method standards, enhancing operational adherence and product quality.
• Integrated quality at initial product lifecycle stages by developing comprehensive testing programs.
• Supported overall quality strategy to align production and sourcing with financial goals.
• Collaborated on sheerness project, contributing to development of testing methods that improved product evaluation.
• Managed data integrity, defining data points for vendor performance scorecards.

• Developed and benchmarked standard operating procedures for new commercialized concepts.
• Managed operations to improve guest experience and engagement metrics.
• Conducted weekly data mining and analysis of inspection failures for senior leadership.
• Coordinated staff training programs to elevate service quality and performance.
• Established streamlined processes for efficient workflow across the organization.
• Monitored budgets and expenditures, maintaining cost-effectiveness while upholding quality standards.
• Spearheaded compliance and safety initiatives to align with global quality standards.
• Collaborated with internal and external legal teams on updated regulations.

• Monitored quality inspections on raw materials and finished goods to ensure production compliance.
• Oversaw quality inspections of packaging and trim materials at factory level.
• Determined corrective actions for quality issues and established prevention plans prior to production.
• Compiled and analyzed production and quality reports for senior management to support informed decision-making prior to goods release.
• Managed vendor relations to plan and execute internal quality audits, enhancing inspection processes.
• Developed and implemented a self-inspection process, known as the Inspection Reduction Program, to improve vendor compliance.
• Led a global team across Asia and North America, directing comprehensive vendor audits.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

• Liaised with overseas agents, vendors, manufacturers, and regional and global merchandising teams to align product lifecycle processes.
• Established company-wide product quality standards and safety improvements in partnership with cross-functional teams.
• Supported the development and maintenance of departmental SOPs and contributed to building a comprehensive SOP library.
• Managed tracking systems for sealed physical samples and maintained an organized sample storage facility.
• Coordinated vendor shipping schedules to ensure timely deliveries and streamline workflow.
• Championed the 'Right First Time'approach with vendors during product development to reduce rework and efficiency
• Drove continuous product integrity by enforcing quality assurance policies and ensuring products met all specifications for compliance and competitiveness

• Fostered a high‑performance culture focused on continuous improvement and operational excellence throughout the organization.
• Led the design, development, and maintenance of quality frameworks to ensure organizational policies, objectives, and processes consistently delivered excellence in products and services.
• Directed operational activities, health and safety programs, and strategic action plans that enhanced compliance, quality assurance, and customer satisfaction to align with organizational goals.
• Led and advocated for continuous‑improvement practices that strengthened compliance, enhanced quality systems, and elevated the overall guest experience.
• Applied HACCP principles to meet management objectives and maintain rigorous food safety and compliance standards.
• Directed cross‑functional team to create quality‑driven costing models and statistical process methodologies, strengthening operational performance and facilitating new business growth.
• Led the development of quality‑centric costing strategies and statistical process systems, positioning the organization for scalable operations and new business development.
• Led change management initiatives that improved organizational adaptability and increased employee engagement.
• Performed scheduled audits across multiple business units to assess compliance with global standards and strengthen organizational governance.

• Conducted audits on maintenance processes to ensure regulatory adherence.
• Implemented corrective actions to address identified quality deficiencies.
• Collaborated with engineering teams to resolve quality issues effectively.
• Assessed service‑delivery and crew‑management practices through structured quality audits, offering insights that improved operational effectiveness.
• Analyzed service workflows and customer interactions, providing data‑driven recommendations that supported Emirates’ premium service standards.
• Developed customer service procedures that aligned with aviation safety protocols and regulatory expectations, ensuring compliance.
• Developed, tested, and deployed new service techniques that elevated in‑flight customer relations and supported safety and efficiency goals.
• Advised on ISO‑aligned Quality Directives and supported their effective implementation to strengthen organizational compliance and performance.