Jewel Sheikh
Toronto,Canada
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Sultan Dine Restaurant
- Supervisor Name: Hasibur Rahman
- Contact: Hasibur Rahman
- Contact Number: +8801746780962
- Provided exceptional customer service by greeting and seating guests
- Taking orders, and ensuring a positive dining experience
- Demonstrated in-depth knowledge of the menu items, ingredients, and preparation method
- Sultan Dine is one of the famous Restaurants in Bangladesh and they serve the best food quality
Customer Service
Bamiyan Kebob
- Supervisor Name: Sohag
- Contact: Sohag
- Contact Number: 6479134408
- Assist with food preparation, portioning, packaging, and serving
- Greeting customers and taking orders
Cashier Assistant
Real Canadian Superstore
02.2024 - 06.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
Server Assistant
Mexitaco
10.2023 - 01.2024
- Greeted customers warmly to provide exceptional customer service.
- - Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Education
Global Business Management -
Fleming College
12.2024
Bachelor of Business Administration -
National University of Bangladesh
06.2018
Skills
- Microsoft Office (MS Word, MS Excel, MS PowerPoint)
- Communication
- Internet Browsing
- Problem Solving
- Customer Service
- Proactive
- Multitasking
- Time Management
- Cash Handling
- Menu Memorization
- Sales expertise
- Food sales and promotion
- Relationship Building
- Excellent Communication
Languages
English
Bangla
Hindi
Certification
Certificate Name
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursInterests
Professional
Timeline
Cashier Assistant
Real Canadian Superstore
02.2024 - 06.2024
Server Assistant
Mexitaco
10.2023 - 01.2024
Server
Sultan Dine Restaurant
Customer Service
Bamiyan Kebob
Global Business Management -
Fleming College
Bachelor of Business Administration -
National University of Bangladesh
Certificate Name
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