Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Dr. Paleczny Orthodontics
09.2023 - 10.2023
Scheduled patients in Dolphin platform
Filed paper and electronic patient files
Scanned correspondence into patient files
Accepted payments for services
Answered phone and email inquiries from dental offices and patients
Conducted new patient interviews
Set up new patient files in Dolphin system
Prepared treatment plans and fee agreements per Dr Paleczny's orders.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Cook
Fairview Early Learning and Childcare Center, Parry Sound District Social Services Administration Board
04.2018 - 09.2022
Planned and executed menus in accordance with the Day Nurseries Act in daycare facility with 70 registrants
Maintained food and supplies inventory, staying within allotted budget
Communicated with educators, staff and parents about allergy and dietary requirements and adaptations for children
Ensured compliance with food allergy accommodation
Maintained kitchen in accordance with the North Bay and District Health Unit sanitation and hygiene requirements.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Maintained food safety and sanitation standards.
Sole Proprietor
Jewel Hummel Massage Therapy
01.1996 - 01.2017
Prepared and executed treatment plans according to client needs and within regulated scope of practice
Ensured all clients felt safe and comfortable during thorough assessment and case-history taking process
Performed all administrative and business-related tasks including phone, reception, scheduling, bookkeeping, reconciling accounts, inventory management, client file management, banking, taxes
Communicated with and collaborated with other health care providers when necessary
Communicated with insurance companies as necessary including accounts receivable inquiries, treatment plan submissions, updates on client progress.
Developed strong professional relationships with clients, leading to repeat business and referrals.
Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
Maintained accurate client records for effective treatment planning and progress tracking.
Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
Assessed medical histories and conditions of clients to determine contraindications to massage services.
Education
Office Administration Diploma -
Canadian Career College
North Bay, ON
04.2023
Medical Transcription Certificate - Medical Transcription, Editing And Documentation
Canscribe
Online Delivery
01.2018
Massage Therapy Diploma - Massage Therapy
Canadian College of Massage And Hydrotherapy
Sutton
01.1996
Practical Nursing -
Canadore College
North Bay, ON
01.1993
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON
01.1991
Skills
Able to work with limited supervision and guidance
Effective written and oral communication skills
Experience using medical terminology
Proficient in Microsoft Office
Experience with sterile techniques
Ability to adapt and adjust to shifting priorities
Exceptional customer service skills; develops rapport quickly
Proven teamwork skills and interpersonal skills
Demonstrated ability to attend work on a regular basis
Valid driver's license
Timeline
Administrative Assistant
Dr. Paleczny Orthodontics
09.2023 - 10.2023
Cook
Fairview Early Learning and Childcare Center, Parry Sound District Social Services Administration Board
04.2018 - 09.2022
Sole Proprietor
Jewel Hummel Massage Therapy
01.1996 - 01.2017
Office Administration Diploma -
Canadian Career College
Medical Transcription Certificate - Medical Transcription, Editing And Documentation