Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
References
Timeline
Generic
Jewel Chua

Jewel Chua

Nanaimo,British Columbia

Summary

A reliable team player skilled in patient relationship building and providing emotional support, consistently enhancing patient satisfaction. Achieved positive feedback for compassionate caregiving, showcasing a blend of empathetic communication and patient care excellence.

Overview

19
19
years of professional experience

Work History

Health Care Aide

Dover House Senior Care Home
Vancouver, BC
07.2024 - Current
  • Operated patient lift systems to safely transfer patients between beds, chairs, and bathrooms.
  • Provided emotional and social support to patients and families, enhancing overall patient experience.
  • Handled medical instruments for routine tasks, including thermometers, blood pressure cuffs, and stethoscopes.
  • Applied effective communication skills to interact with patients, families, and healthcare team.
  • Maintained infection control protocols by following proper hand hygiene and sanitation procedures.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided total hygiene care to Number patients per shift by assisting with skincare, bathing, and toileting.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Assisted with patient transfer and ambulation.
  • Collaborated with multidisciplinary team members to develop individualized care plans for patients.
  • Promoted a clean and safe environment by adhering to strict infection prevention protocols.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Managed challenging behaviors in dementia patients using evidence-based interventions.
  • Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Consistently received positive feedback from both patients and supervisors regarding quality of care provided.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Performed wound care tasks under the supervision of healthcare professionals, facilitating timely healing processes.
  • Monitored vital signs regularly, promptly reporting any abnormalities to nursing staff or physicians.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Completed necessary reports and documentation on time and to specifications.
  • Disinfected tools, equipment and surfaces between patients.
  • Took and recorded patients' vital signs, documenting in medical charts.

Home Support Worker

Quinton Fucile
Vancouver, BC
03.2024 - Current
  • Provided emotional support and companionship to patients, improving overall well-being.
  • Monitored patients for changes in condition, promptly reporting any concerns to healthcare providers.
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
  • Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
  • Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
  • Improved independence and quality of life for clients through assistance with daily living tasks.
  • Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
  • Facilitated medication administration according to prescribed schedules and doses.
  • Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided compassionate and patient-focused care to cultivate well-being.

Companion

Doman Family
Vancouver, BC
03.2024 - 12.2024
  • Offered emotional support by listening and being present during challenging times.
  • Provided companionship to individuals by engaging in conversation and sharing experiences.
  • Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
  • Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
  • Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
  • Promoted a sense of belonging for clients by engaging them in meaningful conversations about their lives, hobbies, or experiences.
  • Supported families by maintaining clear communication about their loved one''s progress and overall health status.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support during difficult times, acting as a consistent and reliable source of companionship for clients.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Senior Nursing Facility QA

Speqta Solutions Corporation
Davao City Philippines
09.2022 - 08.2023

Care Plan Review:

Reviewing and updating patient care plans to ensure they meet quality standards and align with best practices. This may involve assessing the appropriateness of treatment plans, medication regimens, and other treatment plans.

Care Plan Update: Collaborating with healthcare providers and interdisciplinary teams to update care plans based on changes in the patient's condition, treatment goals, or new information. This may involve modifying care plans to reflect the most current and evidenced-based practices.

Care Plan Entry:

Accurately documenting updated care plans in electronic health records (EHR), or any other healthcare information systems. This includes entering treatment goals, interventions, and care instructions to ensure continuity of care, and facilitate communication among healthcare providers.

Private Duty Nurse

Mendoza Family
Davao City Philippines
11.2018 - 09.2019
  • Provided compassionate care for patients, resulting in positive feedback from families.
  • Administered medications accurately and efficiently, ensuring proper dosages and timely treatments.
  • Promoted proper nutrition by preparing balanced meals tailored specifically to individual dietary needs.
  • Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
  • Monitored vital signs regularly to detect and address potential health concerns promptly.
  • Developed strong rapport with patients and families, providing emotional support during difficult times.
  • Managed wound care meticulously, preventing infections and promoting healing effectively.
  • Conducted regular check-ins with family members regarding patient status updates, fostering trustful relationships.
  • Enhanced patient recovery by developing and implementing personalized care plans.
  • Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
  • Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
  • Assessed patient needs routinely, adjusting care plans as necessary for the best results.
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
  • Assisted patients with daily living activities, promoting dignity and independence.
  • Collaborated with interdisciplinary team members to develop comprehensive treatment plans for optimal patient outcomes.
  • Supported personal care needs, shopping for groceries, and cleaning house.
  • Utilized diverse pain management techniques to maximize comfort levels during challenging procedures.
  • Initiated emergency response measures when necessary, demonstrating quick thinking under pressure situations.
  • Implemented fall prevention strategies to minimize injury risk among vulnerable patients.
  • Maintained detailed documentation of patient progress, contributing to seamless continuity of care across shifts.
  • Coordinated with physicians to ensure accurate implementation of medical orders, enhancing overall quality of care provided.
  • Interpreted patient needs, knowledge, growth, and development to construct treatment plan.
  • Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
  • Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
  • Educated patients on condition management techniques, empowering them to take charge of their own health.
  • Changed out tracheostomies, gastrostomy buttons, and catheters regularly to prevent infection or other problems.
  • Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication.
  • Administered medications and treatments as prescribed by physicians.
  • Monitored patient reactions after administering medications and IV therapies.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Recorded details regarding therapies to keep patient charts updated.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.

Staff Nurse

San Pedro Hospital of Davao City, Inc.
Davao City, Philippines
05.2011 - 03.2018
  • Provided direct patient care, including wound dressing, pain management, and hygiene assistance.
  • Monitored vital signs using advanced monitoring equipment to detect any abnormalities promptly.
  • Performed emergency interventions, such as CPR and first aid, to stabilize patients in critical condition.
  • Managed infusion pumps for precise delivery of medications and fluids to patients.
  • Educated patients and families on post-discharge care, medication management, and lifestyle modifications.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Registered Staff Nurse, Medical-Surgical

San Pedro Hospital of Davao City, Inc.
Davao City, Philippines
10.2005 - 05.2011
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.
  • Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Provided guidance and support to junior staff members in achieving performance goals.
  • Led training sessions for new staff, equipping them with necessary skills and knowledge for their roles.
  • Educated patients and families on health management, promoting understanding of treatment options and preventive measures.
  • Used proper wound care techniques by providing appropriate dressings and monitoring for signs of infection.
  • Performed routine assessments and evaluations to identify patient health issues, guiding appropriate interventions and care strategies.
  • Administered medications and treatments through infusion pumps, ensuring accuracy in dosage and adherence to safety protocols.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Managed patients recovering from medical or surgical procedures.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Recorded details regarding therapies to keep patient charts updated.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.

Education

Bachelor of Science - Nursing Education

Davao Doctor College
Davao City
03.2004

Secondary Education Diploma - undefined

Daniel R. Aguinaldo High School
Matina Davao City
03.1998

Primary Education Diploma - undefined

GSIS Heights Elementary School
Davao City
03.1994

Skills

  • Compassionate
  • Reliable team player
  • Patient care
  • Patient relationship building
  • Compassionate caregiver
  • Feeding assistance
  • Patient-focused care
  • Companionship and emotional support

Languages

English
Professional Working

Disclaimer

Jewel G. Chua,

Applicant’s Signature

References

Jody Parsons

250-756-4222

Dover House Senior Home

Hammond Bay Rd

Nanaimo V9T 6B2

Quinton Fucile

+17604594669

1940 Killarney Place

Nanaimo BC V9T 1A7

Ana Cervantes, RN

ICU – Head Nurse

San Pedro Hospital of Davao City

C. Guzman St. Davao City Philippines

Tel #: (082) 300-2937

Mobile #: (011) 639234966709

Email: bhim_2662@yahoo.com

Christine B. Ang

Human Resource Assistant

San Pedro Hospital of Davao City

C. Guzman St. Davao City Philippines

Mobile #: (011) 639338692665

Timeline

Health Care Aide

Dover House Senior Care Home
07.2024 - Current

Home Support Worker

Quinton Fucile
03.2024 - Current

Companion

Doman Family
03.2024 - 12.2024

Senior Nursing Facility QA

Speqta Solutions Corporation
09.2022 - 08.2023

Private Duty Nurse

Mendoza Family
11.2018 - 09.2019

Staff Nurse

San Pedro Hospital of Davao City, Inc.
05.2011 - 03.2018

Registered Staff Nurse, Medical-Surgical

San Pedro Hospital of Davao City, Inc.
10.2005 - 05.2011

Bachelor of Science - Nursing Education

Davao Doctor College

Secondary Education Diploma - undefined

Daniel R. Aguinaldo High School

Primary Education Diploma - undefined

GSIS Heights Elementary School
Jewel Chua