Jevon Rocha
Kitchen Crew Trainer
Toronto,Ontario
Summary
Kitchen Crew Trainer trains new crew members on customer service, kitchen flow, and food safety standards in fast-paced restaurant shifts. Supports shift managers during peak periods by coordinating service timing, maintaining team communication, and keeping guest satisfaction steady. Serves as a reliable point of contact for new hires and team members during daily operations.
Overview
1
1
Language
6
6
years of professional experience
Work History
Kitchen Crew Trainer
McDonalds
03.2022 - Current
- Train and verify new crew members for daily customer service work
- Support shift managers during peak hours by coordinating kitchen flow and ensuring timely service
- Maintaining high guest satisfaction and service efficiency.
- Train and evaluate new crew members on operational procedures and food safety standards.
- Serve as a reliable point of contact for team members during shifts.
- Motivated and dependable food service professional with over three years of experience in high-volume, fast-paced restaurant environments.
- Recognized for strong leadership potential, clear communication, and the ability to remain calm and efficient under pressure.
- Experienced in quality control, team coordination, and maintaining high customer satisfaction standards.
Health And Wellness Clerk
Loblaws
01.2021 - 03.2022
- Maintained organized inventory across dry and frozen sections
- Assisted customers with product knowledge and issue resolution
- Followed strict food handling and safety procedures
- Completed operational logs and ensured department cleanliness
Education
High School Diploma -
Weston Colligate Institute
01.2022
Skills
Effective communication
Conflict resolution
POS operation
Team collaboration
Customer service and assistance
Staff training
Shift supervision
Food safety compliance
Quality control
Inventory control
Timeline
Kitchen Crew Trainer
McDonalds
03.2022 - Current
Health And Wellness Clerk
Loblaws
01.2021 - 03.2022
High School Diploma -
Weston Colligate Institute