Exploring the healthcare facility to increase my knowledge, skills, and areas of development.
Overview
3
3
years of professional experience
Work History
Behavioral Support Worker
Safe Management Group
Oakville, Ontario
11.2020 - 11.2022
Implements facility wide behavioral programs as well as individualized behavioral protocols and completing the necessary documentations
Models appropriate behavior, provides positive reinforcement and corrective feedback daily
Assists residents in Activities of Daily Living
This includes bathing, transfers, toileting and physical assistance, assisting and participating in physical, vocational and recreational activities
Transporting residents to medical appointments, vocational, recreational, and educational activities in the community (i.e
Grocery shopping, working out, etc.) This has been modified to reflect current Covid-19 concerns and safety
Administers residents' medication programs
Interacts with residents' family and visitors in the facility and on home visits
Completes all daily needed documentation (i.e
Behavioral data, token exchange, shift summaries, house charts, checklists, medication administration records, and incident reports) including filing in client binders
Ensure the safety of all residents and co-workers by ensuring a safe environment, following all safety protocols, and implementing the require physical and mechanical interventions.
Warehouse Associate
Amazon Fulfillment
Bolton, Ontario
05.2020 - 05.2022
Receive and put away inventory
Prepare customer orders and pack them up
Load boxes into trucks for shipment
Scanners are used to read bar codes on products
Follow instructions on screens to complete tasks
Navigate troubleshooting issues
Ensure product meet highest quality requirements
Power industrial trucks (PIT) operate at heights up to 35 feet.
Facility Aide
Peel Region
Brampton, Ontario
03.2020 - 09.2021
Ensure a clean and orderly environment
Sterilize various tools and equipment
Move reasonably small furniture as necessary
Maintain working condition of cleaning equipment
Maintaining and ordering of supplies in the rooms and department
Stocks rooms with required supplies and linen
Cleans equipment and ensures equipment is functional
Ensures that sufficient supplies are on hand for patient care until the next ordering shift
Other related duties as assigned.
Education
Bachelor of Arts - Psychology
University Degree
Durham, Ontario, Canada
SHSM Arts
St. Edmund Campion
Brampton, Ontario, Canada
Majoring in SHSM of arts
Skills
Proven ability to work independently and show initiative
Demonstrated ability to prioritize
Able to work well under pressure & co-operate with all Health Centre staff and patients
Demonstrate customer service skills
Minimum of one-year customer service experience in a Health care environment
Effective oral and written communication skills in English
Exceptional customer service skills with the ability to act appropriately in situations requiring compassion, tact, diplomacy and confidentiality
Accomplishments
City of Brampton LIT Program Certification Junior and Senior Completed Summer 2014