Jethro Keane Montecillo

• Produce strategic multimedia and visual communication assets supporting Psychological Operations and mission-focused messaging.

• Operate professional imaging, editing, and multimedia production equipment to develop impactful visual materials aligned with operational objectives.

• Collaborate with leadership and cross-functional personnel to support coordinated communication efforts and unified messaging strategies.

• Apply creative and analytical thinking to develop visual narratives designed to inform, influence, and engage target audiences.

• Maintain operational readiness and execute effectively within structured, deadline-driven military environments.

• Manage daily retail operations and supervise a team of approximately 20 employees in a fast-paced customer-facing environment.

• Drive operational efficiency, team accountability, and customer service standards while maintaining organized and high-performing workflows.

• Resolve employee and customer concerns professionally while balancing operational priorities and business objectives.

• Mentor team members on workplace expectations, productivity standards, and customer engagement best practices.

• Led and mentored a 15-person marketing and sales team supporting national campaigns for Verizon and AT&T.

• Executed customer acquisition and brand engagement strategies in high-volume sales environments.

• Managed team performance, communication standards, and daily operational execution to maximize productivity and campaign effectiveness.

• Developed leadership, persuasion, and strategic communication skills through fast-paced marketing and sales operations.

• Managed legal documentation, client records, and administrative workflows with accuracy and confidentiality.

• Handled invoice generation, billing coordination, and office organization using QuickBooks and internal management systems.

• Supported legal operations through document preparation, research assistance, and clerical coordination.

• Maintained attention to detail and professionalism within deadline-sensitive legal environments.

• Processed and maintained high volumes of operational and financial data with speed and accuracy.

• Organized records, generated reports, and maintained documentation systems supporting business operations.

• Reviewed and verified information integrity prior to database entry to ensure consistency and data accuracy.