Jeswin Pahuja
Cambridge,Ontario
Summary
Dynamic sales associate with proven expertise in customer service and cash handling at Best Buy. Skilled in building relationships and resolving conflicts, enhancing customer loyalty. Recognized for exceptional time management and problem-solving abilities, consistently thriving in fast-paced environments while driving sales and ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Sales Associate
Best Buy
10.2024 - 06.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Service Cashier
Walmart
11.2021 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Performed cash, card, and check transactions to complete customer purchases.
Customer Service Representative
British Telecom
01.2018 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
MBA -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None12.2022
BBA - Accounting
Nagpur University
Nagpur 05.2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Relationship building
- Exceptional customer service
- Cash handling
- Verbal/written communication
- Sales expertise
- Product sales
- Retail store operations
- Merchandise display
- Business development
Timeline
Sales Associate
Best Buy
10.2024 - 06.2025
Customer Service Cashier
Walmart
11.2021 - 12.2023
Customer Service Representative
British Telecom
01.2018 - 02.2021
MBA -
Conestoga College Institute of Technology And Advanced Learning
BBA - Accounting
Nagpur University
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