Jesvin Ashraf
Winnipeg
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
Zara Inditex
02.2024 - Current
- Delivered operational excellence through strategic improvements, boosting productivity, operational consistency, and customer satisfaction.
- Led store operations, overseeing health & safety compliance and inventory management
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed weekly cash funds, ensuring accurate closures and financial integrity
Operations Assistant
Zara Inditex
05.2022 - 12.2023
- Played a key role in operational tasks, collaborating with the management team to streamline processes and improve store efficiency.
- Assisted operations manager with planning of routine operations and special projects.
- Actively led sales associates, driving performance through training, motivation, and ensuring excellent customer service to meet sales goals.
Front Desk Manager
Al Jas Dental Clinic
01.2020 - 08.2021
- Handled billing, insurance verification, and processed payments, ensuring accuracy and compliance with clinic policies
- Coordinated appointment scheduling, efficiently handling patient inquiries, and maintaining accurate patient records
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
Education
Post-Baccalaureate Diploma - Business Administration
Langara College
Vancouver, BC05-2023
Bachelor of Commerce - Marketing
The Cochin College
India, Kerala 06-2020
Skills
- Problem-solving
- Attention to detail
- Leadership and Team Management
- Financial Management
- Customer Service Excellence
Languages
English
Hindi
Malayalam
Tamil
Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Operations Manager
Zara Inditex
02.2024 - Current
Operations Assistant
Zara Inditex
05.2022 - 12.2023
Front Desk Manager
Al Jas Dental Clinic
01.2020 - 08.2021
Post-Baccalaureate Diploma - Business Administration
Langara College
Bachelor of Commerce - Marketing
The Cochin College
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