Jesus Salvador David Valle Villegas
Mississauga,ON
Summary
Enthusiastic and service-oriented professional with over five years of experience as a Residential Building Superintendent in Mississauga and a solid background of more than 25 years of safe driving. Former Customer Service Sales Representative in Factor 7 Communication (México) with five years of delivering exceptional customer service in fast-paced environments. Skilled in conflict resolution, effective communication, and problem-solving, combined with a strong commitment to safety and teamwork. Recognized for punctuality, positive attitude, and dedication to helping others.
Overview
10
10
years of professional experience
Work History
Building Maintenance Superintendent
Mr Shine Cleaning Company
06.2019 - Current
- Supervised maintenance team to ensure timely completion of facility repairs and upkeep.
- Developed and implemented preventive maintenance schedules to enhance operational efficiency.
- Coordinated with vendors for procurement of maintenance supplies and equipment, optimizing budget utilization.
- Trained staff on safety protocols and best practices in equipment handling, fostering a culture of safety.
- Managed emergency response strategies during equipment failures, minimizing disruptions to operations and enhancing recovery efforts.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Scheduled and oversaw maintenance, repair and installation activities.
Customer Service Sales Representative
Factor 7 Comunicacion Sa De Cv
05.2015 - 05.2019
- Led customer service team to consistently achieve high satisfaction ratings through effective coaching and support.
- Developed and implemented training programs to enhance staff performance and streamline service processes.
- Delivered exceptional customer service, resolving inquiries and enhancing satisfaction levels.
- Promoted products effectively, increasing sales through tailored recommendations.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
Education
High School Diploma -
Instituto Tecnologico Y De Estudios Superiores De Monterrey
Monterrey, México.12-1995
Skills
- Scheduling coordination
- Facility inspections
- Safety protocols
- Work order management
- Vehicle maintenance
- Inventory monitoring
- Equipment maintenance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Safety standards
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Building Maintenance Superintendent
Mr Shine Cleaning Company
06.2019 - Current
Customer Service Sales Representative
Factor 7 Comunicacion Sa De Cv
05.2015 - 05.2019
High School Diploma -
Instituto Tecnologico Y De Estudios Superiores De Monterrey
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