Jesus Nava Suarez
San Diego
Summary
Highly skilled project management professional with a reputation for maintaining high standards and consistently delivering impactful results. Demonstrates exceptional abilities in team collaboration, resource management, and strategic planning. Adaptable and reliable, with a keen focus on meeting shifting project requirements. Adept at effectively communicating and engaging stakeholders, while also possessing expertise in process optimization.
Overview
10
10
years of professional experience
Work History
Project Specialist DPM
TSG (SDGE)
11.2022 - Current
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
- Managed project timelines to accommodate unexpected changes without compromising on deliverables.
Operation Service Specialist
Indian Motorcycle Of San Diego
02.2021 - 11.2022
- Adhered to safety protocols and policies to reduce workplace hazards.
- Demonstrated increased knowledge of company products and equipment.
- Streamlined Motorcycle repair processes to minimize day-to-day downtime and increase overall productivity.
- Documented all changes and actions in computer-based tracking system.
- Inspected current SOP to diagnose operational issues.
Operations Manager
Gemaire Distributors
07.2020 - 12.2020
- Increased online order customer adoption from 2.2% to 41.2% YTD.
- Increased e-commerce S/O from 5.4% to 19.6% YTD
- Grew store profit YTD by 10%.
- Designed and implemented strategic business plan that expands company's customer base and ensure it's strong presence.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Area Operations Manager
Gemaire Distributors
11.2019 - 07.2020
- Worked with account executives, manufactures, and design teams to develop strategies that generated customer retention and continued service supportability.
- Fostered teamwork that motivated employees to achieve greater results.
- Utilized relationships and business knowledge to save the company hundreds of thousands of dollars.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.
Operations Manager
Gemaire Distributors
03.2018 - 11.2019
- Achieved 13% Sales Growth YOY And 19% EBIT Growth YOY.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Territory Sales Manager
Gemaire Distributors
06.2015 - 03.2018
- Grew $40,000 of business in
to $1,000,000 in 12 months. - Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Increased sales revenue by developing and implementing strategic territory plans.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
Education
Bachelor of Arts - History
Florida International University
Miami, FL12.2017
Associate of Arts - Criminal Justice
Miami Dade College
Miami, FL12.2013
Skills
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- GIS proficiency
- Microsoft Office Suite
- Construction Planning
- AUTOCAD
Languages
Spanish
Native or Bilingual
Timeline
Project Specialist DPM
TSG (SDGE)
11.2022 - Current
Operation Service Specialist
Indian Motorcycle Of San Diego
02.2021 - 11.2022
Operations Manager
Gemaire Distributors
07.2020 - 12.2020
Area Operations Manager
Gemaire Distributors
11.2019 - 07.2020
Operations Manager
Gemaire Distributors
03.2018 - 11.2019
Territory Sales Manager
Gemaire Distributors
06.2015 - 03.2018
Bachelor of Arts - History
Florida International University
Associate of Arts - Criminal Justice
Miami Dade College
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