Jesus David Herrera Gallego
Summary
Customer-focused professional with a proven track record of delivering exceptional service in fast-paced and dynamic environments. Effective communication and collaboration skills to enhance revenue and drive business success. Committed to maintaining a clean and organized work environment for optimal efficiency and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salesperson
Vape 24 plus
09.2022 - 01.2023
- Managed customer inquiries and concerns about products and services
- Provided pricing details and upsold promotional options to buyers
- Built strong customer relationships with new and existing customers by providing excellent customer support
- Processed cash register transactions on POS and provided correct change
- Maintained knowledge of current products and proper pricing
- Paid attention to surroundings to best serve customers
Sales Associate
Adidas Originals
03.2024 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Restaurant Busser
Yoko Luna
09.2024 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
High School Diploma -
Maplewood Canadian International School
Abu DhabiNo Degree - Business Management
College LaSalle
Montreal, QCSkills
- Logical Thinker
- Ability to remain calm under pressure
- Time management
- Teamwork
- Hospitality
- Communication
- Adaptable to change
- Customer Service-oriented
- Professional appearance
- Multi-tasking strength
- Excellent people skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Certification
- Dangerous Good and Regulations Category 6 Al Bateen executive Airport 2022
Timeline
Restaurant Busser
Yoko Luna
09.2024 - Current
Sales Associate
Adidas Originals
03.2024 - Current
Salesperson
Vape 24 plus
09.2022 - 01.2023
High School Diploma -
Maplewood Canadian International School
No Degree - Business Management
College LaSalle
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