Overview
Work History
Education
Skills
Languages
Additional Information
Certification
Timeline
Generic

Jesus David De La Ossa

Vaudreuil-Dorion,QC

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cadet Policier

SPVM
03.2024 - Current
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, and unusual incidences.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Monitored crowded public areas and events to reduce risk and promote safety.

Municipal Patroller

Groupe Sûreté Inc
12.2023 - 03.2024
  • Ensures the safety of citizens' living environments while ensuring compliance with municipal regulations.
  • Conducts regular patrols in various sectors of the assigned cities.
  • Writes daily reports, incident reports, and any other required documentation.
  • Issues warnings and citations for violations of municipal regulations.
  • Carries out prevention and awareness activities.
  • Develops and maintains courteous and effective working relationships.
  • Works as part of a team by communicating effectively, sharing ideas, and coordinating efforts.

Clerk

Pharmaprix
03.2019 - 04.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

PRM

SAMSIC ASSISTANCE CANADA
08.2021 - 07.2022


  • Informs passengers of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Provided boarding and disembarkation assistance to passengers requiring special assistance
  • Provided passengers with assistance in preparing travel documents and forms required for customs.

Education

AEC - Techniques Policières

Collège Ahuntsic
9155 Rue St-Hubert, Montréal, QC H2M 1Y8
04-2025

DEC - Psychologie

Vanier College
821 Av. Sainte-Croix, Saint-Laurent, QC H4L 3X9
12.2023

Attestation - Security Guard

I.P.I.Q.
1740 Mnt Masson, Laval, QC H7C 0K4
10.2023

High School Diploma -

École Secondaire Du Chêne-Bleu

Skills

  • Analytical thinking
  • Respectful
  • Adaptability
  • Multitasking
  • Good communication
  • Conflict resolution

Languages

English
French
Spanish

Additional Information

-Fitness, Gym


Certification

-High School Diploma
-College Diploma (DEC)
-Level 2 First Responder Certification
-Canadian Firearm Safety Course (CCSMAF)
-Canadian Restricted Firearm Safety Course (CCSMAFAR)

-PPA
-Workplace First Aid Certification (CNESST)
-Private Security Training Certification
-SIMDUT
-Class 5 Driver's License
-Class 4A Driver's License

Timeline

Cadet Policier

SPVM
03.2024 - Current

Municipal Patroller

Groupe Sûreté Inc
12.2023 - 03.2024

PRM

SAMSIC ASSISTANCE CANADA
08.2021 - 07.2022

Clerk

Pharmaprix
03.2019 - 04.2023

AEC - Techniques Policières

Collège Ahuntsic

DEC - Psychologie

Vanier College

Attestation - Security Guard

I.P.I.Q.

High School Diploma -

École Secondaire Du Chêne-Bleu

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Jesus David De La Ossa