Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesus D. Santana

Riverside

Summary

Experienced and hands-on technician with 2 years in repair, IT systems and technical maintenance support. Seeing to bring expertise in computer hardware, network, troubleshooting and preventive maintenance to a school district environment where technical reliability is essential.

Overview

12
12
years of professional experience

Work History

Site Coordinator

Atlas Copco – Tesla Gigafactory
06.2024 - 07.2025
  • In-house repair on the Atlas Copco Tools and Assembly Systems product line onsite at Tesla
  • Carry out preventative maintenance and ensure tools are calibrated and operating at peak efficiency
  • Troubleshoot and resolve any tooling and production challenges that arise, ensuring minimal downtime
  • Inspect incoming products and evaluate for repairs
  • Generate detailed Repair Quote for customer and update Tool tracking database
  • Perform approved repairs and verify correct operation
  • Perform QC verification of completed repairs

Final Assembly

Architectural Design and Signs
01.2024 - 06.2024
  • Assembled components following technical drawings, schematics, and written work instructions.
  • Operated various power tools to complete manufacturing task efficiently
  • Load and unload signs for production and shipment processes.

Technician III

Western Digital
04.2013 - 05.2023
  • Validation of Firmware to help capture run-time data from embedded devices using Green Hills Probe v4 and JDSU Analyzers
  • Lead training for the Malaysia and Bangalore teams. Provided practices and procedures.
  • Troubleshoot issues with Windows and hardware environment, including OS deployment, memory test, power supply, network and BIOS settings.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Education

Associate's - Computer Drafting And Design

ITT Technical Institute
Orange, CA
12.2010

Skills

  • Hardware setup and support
  • Network troubleshooting
  • Windows operating system installation
  • Hardware installation
  • Soldering and cable fabrication
  • Technical support expertise
  • Preventative maintenance and diagnostics
  • Team collaboration skills
  • Risk assessment and inventory oversight
  • Training and mentoring
  • Inventory control
  • Safety enforcement
  • Team building
  • Site operations planning
  • Improvement implementation
  • Mentorship and training

Languages

Spanish
Native or Bilingual

Timeline

Site Coordinator

Atlas Copco – Tesla Gigafactory
06.2024 - 07.2025

Final Assembly

Architectural Design and Signs
01.2024 - 06.2024

Technician III

Western Digital
04.2013 - 05.2023

Associate's - Computer Drafting And Design

ITT Technical Institute

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Jesus D. Santana