Jesus Adrian Borquez Reyes
Los Angeles
Summary
Dynamic and reliable professional with extensive experience, excelling in customer service and cash handling accuracy. Proven ability to enhance inventory control and maintain organized displays, contributing to a welcoming shopping environment. Recognized for training new team members and promoting a positive customer experience through effective communication and teamwork.
Experienced with managing store inventory and assisting customers in retail setting. Utilizes effective communication and problem-solving skills to enhance customer experience. Knowledge of maintaining well-organized and efficient store environment, contributing to overall business success.
Overview
16
16
years of professional experience
Work History
Store Clerk
Northgate Market
06.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized inventory displays to enhance product visibility and accessibility.
- Assisted customers with inquiries, providing exceptional service to ensure satisfaction.
- Collaborated with team members to restock shelves and maintain store cleanliness.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Operated POS systems to accurately process customer purchases.
Grocery Clerk
HEB Grocery Store
01.2012 - 12.2023
- Managed inventory levels to ensure product availability and reduce waste.
- Assisted customers in locating items and provided exceptional service to enhance shopping experience.
- Operated cash register efficiently, processing transactions with accuracy and speed.
- Maintained cleanliness and organization of store displays to promote a welcoming environment.
- Trained new clerks on store policies, procedures, and customer service best practices.
- Monitored product expiration dates, ensuring compliance with safety standards and quality control.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Package Handlers and Helper
UPS
06.2009 - 01.2012
- Operated package sorting equipment to ensure efficient processing and distribution.
- Collaborated with team members to maintain workflow and meet shipment deadlines.
- Conducted quality checks on packages for accuracy and damage prevention.
- Assisted in training new employees on safety protocols and operational procedures.
Education
High School Diploma -
Cabrillo High School
Long Beach, CASkills
- Customer service
- Reliability and punctuality
- Cash register operation
- Cleaning techniques
- Storage organization
- Team management
- Picking and processing
- Inventory control
- Cash handling accuracy
- Merchandise restocking
- Stock replenishment
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Store Clerk
Northgate Market
06.2023 - Current
Grocery Clerk
HEB Grocery Store
01.2012 - 12.2023
Package Handlers and Helper
UPS
06.2009 - 01.2012
High School Diploma -
Cabrillo High School