Jesus Abraham Lopez
Whittier
Summary
Dynamic service agent with a strong work ethic and exceptional communication skills, honed at Bens Car Wash. Proven ability to resolve customer issues effectively while maintaining calmness under pressure. Skilled in vehicle detailing and inventory management, consistently enhancing client satisfaction through attention to detail and timely service delivery.
Overview
4
4
years of professional experience
Work History
Service Agent
Bens Car Wash
01.2025 - Current
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
- Improved inventory management by keeping accurate records of supplies usage and ordering replenishments as needed.
- Performed routine maintenance on machinery
Delivery Driver
DoorDash
02.2022 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
High School Diploma -
Tornillo High School
El Paso, TX06-2021
Skills
- Patience and calmness
- Basic maintenance
- Stress tolerance
- Vehicle detailing
- Strong work ethic
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Service Agent
Bens Car Wash
01.2025 - Current
Delivery Driver
DoorDash
02.2022 - 12.2024
High School Diploma -
Tornillo High School
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