Jesus Villarreal
Cerritos
Summary
A quality individual, who yearns the chance to learn new skills, to hone the skills he learned to create a more efficient and faster way to work. Proficient in maintaining equipment clean and sanitized, organized workplace to make locating equipment and items to maximize productivity. Dedicated team player with open communication style and punctual nature to working hard.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BOH Line Cook
Rubio's Coastal Grill
03.2022 - 05.2024
- Grilled meats and seafood to customer specifications.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Cashier
Rubio's Coastal Grill- GSA
03.2020 - 03.2022
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Identified and resolved discrepancies and errors in customer accounts.
- Checked personal identifications during alcohol and tobacco sales.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Automotive Mechanics
Cypress College
Cypress, CAHigh School Diploma -
Katella High School
Anaheim, CA05.2021
Skills
- Reliable and Trustworthy
- Critical Thinking
- Cleaning and Hygiene
- Anticipating Problems
- Customer Service
- Attention to Quality
- Cutting Techniques
- Collaborative Relationships
- Quality Control
- Sanitizing Protocols
- Effective Prioritization
- Equipment Cleaning and Maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- S/P2 - WD-40: Cleaning, Storage and Maintenance of Tools and Equipment
- S/P2 - Automotive Lift Institute - Listing It Right: School Edition
- S/P2 - Valvoline: Motor Oil 101
- S/P2 - S/P2 Automotive Service Pollution Prevention
- S/P2 - S/P2 Automotive Service Safety
Timeline
BOH Line Cook
Rubio's Coastal Grill
03.2022 - 05.2024
Cashier
Rubio's Coastal Grill- GSA
03.2020 - 03.2022
No Degree - Automotive Mechanics
Cypress College
High School Diploma -
Katella High School
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