Jesus Villanueva
Riverside
Summary
Organized History graduate with 4+ years of customer service experience in fast-paced environments. Expertise in research, writing, and information organization, strengthened through public history studies. Proven ability to assist diverse patrons, maintain orderly workspaces, and manage high-volume tasks effectively. Pursuing an entry-level position in libraries, archives, museums, or records management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Returns Associate / Backroom Associate
Marshalls
Riverside
12.2024 - Current
- Process customer returns and transactions with accuracy and adherence to policy.
- Maintain organized sales floor and backroom spaces, ensuring items are properly sorted, labeled, and stored.
- Support store recovery and inventory upkeep throughout the day.
- Provide clear, friendly assistance to customers and model positive service practices.
- Uphold standards of cleanliness, merchandising, and store presentation.
Meat Clerk
Stater Bros Markets
Jurupa Valley
11.2021 - 03.2024
- Assisted customers with product selection, preparation questions, and service needs.
- Managed product rotation, labeling, pricing, and compliance with safety and weights-and-measures regulations.
- Maintained organized displays and storage areas to ensure accuracy and accessibility.
- Performed sanitation procedures and equipment cleaning to meet health standards.
- Conducted inventory checks and placed supply orders as assigned.
Server Assistant / Busser / Host
Red Lobster
Ontario
09.2019 - 08.2021
- Delivered food, refilled beverages, and prepared service stations to support efficient service.
- Maintained a clean, orderly environment and ensured smooth front-of-house operations.
- Greeted visitors, managed seating charts, and organized dining areas to enhance guest experience.
- Communicated with guests and team members to ensure a welcoming and responsive dining environment.
Education
Bachelor of Arts - History
California State University
San Bernardino01-2026
A.A. - History
Riverside City College
Riverside06-2023
High School Diploma -
Patriot High School
Jurupa Valley05-2020
Skills
- Customer service & patron assistance
- Records handling & accuracy
- Information organization & filing
- Quality assurance
- Attention to detail
- Problem-solving
- Critical Thinking
- Analytical skills
- Computer proficiency
- Team collaboration
- Adaptability & reliability
- Time management
- Research & writing
Certification
California Driver's License
Languages
- English, Fluent
- Spanish, Intermediate
Timeline
Returns Associate / Backroom Associate
Marshalls
12.2024 - Current
Meat Clerk
Stater Bros Markets
11.2021 - 03.2024
Server Assistant / Busser / Host
Red Lobster
09.2019 - 08.2021
Bachelor of Arts - History
California State University
A.A. - History
Riverside City College
High School Diploma -
Patriot High School