Jesus Soto Silva
559 Pocono Crescent,ON, Canada
Summary
Detail-oriented professional adept at guest communication and conflict resolution. Proven ability to enhance guest experiences through timely responses and effective problem-solving.
Dynamic and adaptable individual with a strong foundation in guest services and property management.
Compassionate, capable, patient-focused professional offering a high level of expertise, ambition, and drive to enhance the quality of patients. Repeatedly singled out by peers for improving patient satisfaction.
Overview
8
8
years of professional experience
Work History
Airbnb Host
Private business
La Havana, La Havana, Cuba
10.2024 - 08.2025
- Managed guest communications to provide timely responses and address inquiries effectively.
- Executed property maintenance schedules to uphold cleanliness and functionality standards.
- Collaborated with local service providers to ensure quality support for guests.
- Trained and supervised cleaning staff to maintain property standards consistently.
- Resolved customer service issues quickly and professionally when they arose.
- Negotiated favorable terms with vendors for services such as cleaning and maintenance.
- Answered telephones to assist customers and resolve issues.
Doctor of Medicine
Ministry of Public Health
Cuba, La Habana
09.2017 - 01.2024
- Conducted thorough patient assessments and developed individualized treatment plans.
- Collaborated with multidisciplinary teams to enhance patient care and streamline services.
- Educated patients on preventive health measures and lifestyle modifications.
- Evaluated treatment efficacy and adjusted plans based on patient feedback.
- Documented patient interactions and treatment outcomes for quality assurance.
- Educated patients about their conditions and medications prescribed.
- Prescribed medications and treatments to alleviate patients' health concerns.
Education
Doctor of Medicine - Medical Sciences
University of Medical Science of Santiago De Cuba
Cuba 07-2017
Skills
- Property management
- Maintenance execution
- Vendor negotiation
- Customer relationship management
- Treatment assessment
- Effective communication
- Effective problem solving
- Cleaning and housekeeping
Languages
Spanish
Full Professional
English
Professional
Timeline
Airbnb Host
Private business
10.2024 - 08.2025
Doctor of Medicine
Ministry of Public Health
09.2017 - 01.2024
Doctor of Medicine - Medical Sciences
University of Medical Science of Santiago De Cuba