Jesus Soberanis
San Diego
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Problem-solver with exceptional eye for detail and great customer service skills.
Overview
14
14
years of professional experience
Work History
Leasing Consultant
Avenue5
04.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Real Estate Agent
Whissel Realty Group
10.2023 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Coordinated appointments to show homes to prospective buyers.
Leasing Professional
Greystar Management
06.2018 - 10.2023
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Contracted maintenance workers based on tenant needs and emergencies, acting quickly to maintain tenant satisfaction.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Kept meticulous records of all correspondence between management and tenants.
- Distributed and followed up on tenant renewal notices.
Leasing Specialist
Essex Property Trust
11.2014 - 06.2018
- Responsible for making appointments and showing apartments to increase property occupancy.
- Organized all documents required for lease signing move-ins and move-outs.
- Assisted in generating weekly market reports.
- Provided high level of customer service and resident relations based on outstanding communication and interpersonal skills.
- Created marketing advertisements and scheduled meetings with business executives to promote apartments.
- Organized monthly resident events to enhance community atmosphere for the property.
- Assisted in resident account setup for rent and utilities.
Community Director / Marking Associate
United Dominion Realty
10.2010 - 10.2013
- Responsible for oversight of daily operations of residential property.
- Successfully leased apartments to prospects to achieve company occupancy goals.
- Managed service team associates to efficiently maintain property maintenance issues and to turn apartments for occupancy.
- Coordinated business relations with service vendors to turn apartments and maintain property needs.
- Familiar with pricing strategies to effectively achieve company goals, increase revenue, and maintain market competitiveness.
- Received rent payments from residents and executing deposit procedures.
- Enforced company policies and community rules in order to maintain order and follow Fair Housing Laws.
- Completed full move-in and move out procedures to include billing.
- Provided exceptional and professional customer service at all times.
Education
Bachelor of Science - Business Finance
University of Phoenix
Skills
- Fair housing policies
- Property tours and inspections
- Training and mentoring
- Relationship building and retention
- Payment processing
- Strategic Planning
- CRM Software
- Market Research
Languages
Spanish
Full Professional
Timeline
Leasing Consultant
Avenue5
04.2024 - Current
Real Estate Agent
Whissel Realty Group
10.2023 - Current
Leasing Professional
Greystar Management
06.2018 - 10.2023
Leasing Specialist
Essex Property Trust
11.2014 - 06.2018
Community Director / Marking Associate
United Dominion Realty
10.2010 - 10.2013
Bachelor of Science - Business Finance
University of Phoenix
Similar Profiles
BRANDON BRUNELLEBRANDON BRUNELLE
SR. PROPERTY MANAGER at Avenue5SR. PROPERTY MANAGER at Avenue5
McKenzie GrierMcKenzie Grier
Property Manager at Avenue5Property Manager at Avenue5
Jessica PughJessica Pugh
Assistant Property Manager at Avenue5Assistant Property Manager at Avenue5
VERONICA HUSEBYVERONICA HUSEBY
District Manager at Avenue5District Manager at Avenue5
Ian PiferIan Pifer
Student Volunteer at TRIO Upward BoundStudent Volunteer at TRIO Upward Bound