Jesus Rivas
Concord
Summary
Skilled bartender specializing in customer satisfaction and beverage knowledge. Demonstrated ability to provide outstanding service while accurately handling cash transactions. Committed to utilizing teamwork and memory skills to improve customer experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
The Hideout
Lafayette
02.2023 - 04.2026
- Mixed and served drinks according to customer preferences and established recipes.
- Engaged with customers to foster relationships and enhance overall experience.
- Delivered exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Accurately processed cash transactions, including payments and tips for services rendered.
Bartender
Tutus cafe
Lafayette
03.2020 - 04.2024
- Provided exceptional customer service in a fast-paced café environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Assisted with menu updates and communicated daily specials to guests.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Chows
Lafayette
03.2013 - 01.2018
- Took and processed customer orders accurately and efficiently.
- Provided exceptional customer service in a fast-paced café environment.
- Handled cash transactions and operated the point-of-sale system smoothly.
- Trained new servers on café policies, procedures, and best practices.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Skills
- Drink mixing and wine expertise
- Customer engagement and relationship management
- Team collaboration
- Problem solving
- Attention to detail
- Memory retention
Languages
Spanish
Professional
English
Professional
Certification
- Food Handlers Card
- ABC/RBS Alcohol Service
Timeline
Bartender
The Hideout
02.2023 - 04.2026
Bartender
Tutus cafe
03.2020 - 04.2024
Server
Chows
03.2013 - 01.2018