Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesus Ramos Godinez

Buena Park

Summary

Driven instructor and guest relations professional with a proven track record at CSUF Titans ASES and Cedar Fair, L.P. Excelled in fostering student performance and resolving customer issues through strong communication and problem-solving skills. Enhanced learning experiences and guest satisfaction by implementing effective classroom management and guest service strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Instructor

CSUF Titans ASES
2023.11 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Developed and implemented classroom routines to address varying student needs.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Assist Site coordinator with students files and disciplines

Guest Relations Receptionist/Department Assistant

Cedar Fair, L.P, Knott's Berry Farm
2021.03 - Current

Guest Relations Receptionist:

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone calls/email inquires promptly and assist guests through digital means.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled credit card transactions and maintained sales and payments records accurately.
  • Assist with the processing of new seasonal passes with guest's personal information, as well as taking their pass photo.
  • Provide guest was reasonable ADA accommodations for guest with disabilities to provide a better experience for themselves throughout their day.


Department Assistant:

  • Assist department with everyday needs for a smooth operation
  • Assist associates with their according duties
  • Assist with associates files regarding attendance, disciplines, and personal file
  • Send emails regarding department needs and concerns to management and relating departments

Education

Bachelor of Science - Mathematics Education

California State University - Long Beach
Long Beach, CA
05.2027

High School Diploma -

Buena Park High School
Buena Park, CA
06.2023

Skills

  • Strong Communication Skills
  • Class Instruction
  • Understanding of learning styles
  • Group and individual instruction
  • Recordkeeping
  • Student Records Management
  • Problem-Solving
  • Verbal and written communication
  • Data inputting
  • Multi-line telephone operation
  • Typing Speed

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Instructor

CSUF Titans ASES
2023.11 - Current

Guest Relations Receptionist/Department Assistant

Cedar Fair, L.P, Knott's Berry Farm
2021.03 - Current

Bachelor of Science - Mathematics Education

California State University - Long Beach

High School Diploma -

Buena Park High School
Jesus Ramos Godinez