Dynamic professional with extensive experience in training and customer service, notably at FedEx, where I enhanced safety protocols. Skilled in mixology and bar inventory management, I excel in creating memorable experiences for guests while leading teams effectively. Proven ability to manage events and maintain high standards of service.
Trained new employees on proper lifting techniques and package handling procedures.
Instructed proper loading and wall building within trailers to enhance safety.
Guided employees on identifying emergency exits and stop mechanisms in trailers.
Demonstrated procedures for opening and shutting down trailers efficiently.
Greeted bar guests with a friendly demeanor and provided drink recommendations.
Maintained knowledge of popular drinks, recipes, and mixing techniques.
Ensured cleanliness and organization of bar area.
Managed bar inventory and placed orders to maintain stock levels.
Communicated effectively with vendors to establish strong relationships.
Handled difficult customers with professionalism and grace.
Collaborated with restaurant staff to enhance overall service experience.
Led opening and closing procedures, including preparation of alcoholic and non-alcoholic beverages.
Conducted thorough inspections of vehicles according to client specifications.
Performed comprehensive cleaning, including washing, waxing, buffing, and vacuuming.
Applied steam cleaning and deodorizing treatments to enhance vehicle interiors.
Maintained detailed records of gas levels and vehicle conditions before and after service.
Private & Public Events
Mixology
Customer service
Bar inventory management
Menu creation and design
Team management