Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesus Martinez

Lancaster

Summary

I am a quick learner and can adapt to any given role. Well organized and goal oriented. Communication skills and strong work ethics.

Overview

8
8
years of professional experience

Work History

Supervisor

UtiliQuest LLC
01.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Create and maintain good working relationships with clients, excavators, regulators, employees, and the public
  • Create and maintain good working relationships with clients, excavators, regulators, employees, and the public

Quality Assurance Coordinator

UtiliQuest LLC
08.2019 - 01.2023
  • Conduct root cause analysis on quality failures
  • Complete all applicable forms and documents required for the auditing
    and investigation processes.
  • Communicate audits and investigation findings with quality assurance
    and operations management.
  • Effectively communicate investigation findings both verbally and in
    written format.
  • Perform field audits for accuracy of marks and compliance with
    applicable state laws, regulations, and contractual obligations per
    clients.

Damage Prevention Specialist

UtiliQuest LLC
09.2017 - 08.2019
  • Use lap-top computer or other devices to receive, document and close
    out excavation notices, both during normal hours and after hours.
  • Read and interpret utility maps / prints to identify the type and size of
    underground utilities.
  • Perform light excavation with a shovel, to expose buried utilities when
    necessary.
  • Be able to perform manhole entry using assigned equipment and safety
    devices.
  • Perform work in all weather conditions, during normal and after hours.

Commercial Assistant Manager

Pepboys Parts And Auto
05.2017 - 09.2017
  • Sales
  • Customer Service
  • Management

Security Guard

UEI College
05.2015 - 09.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

High School Diploma -

Savanna High School
Anaheim, CA
05.2013

Skills

  • Customer and Personal Service
  • Critical Thinking
  • Active Learning
  • Troubleshooting
  • Time Management
  • Judgment and Decision Making

Timeline

Supervisor

UtiliQuest LLC
01.2023 - Current

Quality Assurance Coordinator

UtiliQuest LLC
08.2019 - 01.2023

Damage Prevention Specialist

UtiliQuest LLC
09.2017 - 08.2019

Commercial Assistant Manager

Pepboys Parts And Auto
05.2017 - 09.2017

Security Guard

UEI College
05.2015 - 09.2017

High School Diploma -

Savanna High School

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Jesus Martinez