Jesus Gonzalez
Fresno
Summary
Experienced in security event operations, demonstrating proficiency in incident reporting and emergency response. Responsibilities included monitoring crowd behavior, conducting bag checks, and enforcing venue policies to ensure a safe environment for attendees. Developed effective communication skills through addressing customer complaints and collaborating with team members to maintain order during events. Leadership experience includes training new staff on safety protocols and equipment usage, contributing to overall operational efficiency.
Overview
17
17
years of professional experience
Work History
Security Event Staff Member
Contemporary Services Corporation.
Fresno
07.2024 - Current
- Greeted guests and checked tickets for entry into events.
- Kept detailed records of incidents, visitors, and other relevant information.
- Assisted with crowd control, emergency response, and evacuation procedures when necessary.
- Performed bag checks and monitored prohibited items.
- Operated metal detectors at entrances when necessary.
- Addressed any customer complaints in a timely manner and reported issues to supervisors.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Patrolled crowds during events to preserve order and promote security.
- Searched bags manually to identify prohibited items and contraband.
Warehouse Supervisor
United States Cold Storage
Fresno
10.2008 - Current
- Provided leadership to motivate staff members to achieve performance goals.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Coordinated with transportation companies for timely delivery of goods.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Enforced company policies related to employee conduct in the workplace.
- Supervised loading and unloading of materials from incoming trucks.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
Education
High School Diploma -
Fresno Adult School
Fresno, CA06-1997
Skills
- Incident reporting
- Emergency response
- Crowd management
- Bag checks
- Team leadership
- Customer service
- Policy enforcement
- Attention to detail
- Problem solving
- Guest screening
Timeline
Security Event Staff Member
Contemporary Services Corporation.
07.2024 - Current
Warehouse Supervisor
United States Cold Storage
10.2008 - Current
High School Diploma -
Fresno Adult School