Jesus Gonzalez
Van Nuys
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Customer Service Position
Lowe's
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Open Credits Cards Account for Customers
Rain Gutter Installer
Agon rain gutters
01.2016 - Current
- Installed downspouts, elbows, end caps, and other gutter components in accordance with industry standards.
- Removed existing gutters from buildings as needed.
- Attached hangers to fascia boards to secure gutters in place.
- Inspected job sites prior to installation to determine the best approach for installing gutters.
- Cleaned or prepared construction sites to eliminate hazards.
- Cleaned up job sites after completion of work.
- Sort incoming faxes.
- Professionally answer incoming Calls.
- Appointment Scheduling.
Grocery Team Member
Whole Foods Market Inc
05.2014 - 03.2022
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted management in developing marketing strategies to increase sales.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new team members using approved training materials and information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Medical Office Billing Ins Program - Medical Billing
Montrose Academy
High School Diploma -
Ulysses S. Grant Senior High School
Van Nuys, CA06.2008
Skills
- Customer Satisfaction
- Conflict Resolver
- Assisting Customers
- Pallet Jack Operation
- Receive morning shipment/break down load
- Teamwork and Collaboration
- Training and Mentoring
- Attention to Detail
- Gutter installer
- Answering Telephones
- Properly scheduled Appoinments
- Gutter cleaning and repair
- Multitasking
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Customer Service Position
Lowe's
11.2023 - Current
Rain Gutter Installer
Agon rain gutters
01.2016 - Current
Grocery Team Member
Whole Foods Market Inc
05.2014 - 03.2022
Medical Office Billing Ins Program - Medical Billing
Montrose Academy
High School Diploma -
Ulysses S. Grant Senior High School
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