Summary
Overview
Work History
Education
Skills
Cooking
Timeline
Generic

Jesus Flores

Escondido

Summary

Driven by a strong work ethic and exceptional customer service skills, I enhanced guest satisfaction and streamlined operations at Swamis Cafe and Oggies Sports Bar. Specializing in high-volume dining, I adeptly managed multiple tables and improved service efficiency. My expertise in guest engagement has consistently elevated dining experiences, showcasing my ability to deliver results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Server

Swamis Cafe
05.2017 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Oggies Sports Bar
04.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Busser

BJ's Restaurant & Brewhouse
03.2019 - 04.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

No Degree - Buisness Administration

Palomar College
San Marcos, CA
05.2025

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • High-volume dining

Cooking

Throughout my years of working in the service industry I have also been able to expand my cooking skills and now like to practice it at home on my free time, it also saves me a lot of money in the long run. 

Timeline

Server

Oggies Sports Bar
04.2022 - 06.2023

Busser

BJ's Restaurant & Brewhouse
03.2019 - 04.2021

Server

Swamis Cafe
05.2017 - Current

No Degree - Buisness Administration

Palomar College

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Jesus Flores