Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jesus Farfan

Burnaby

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Vancouver Pre Owned

Sales Associates
04.2024 - Current
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
  • Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.

Vancouver Mitsubishi

Sales Associates
11.2023 - 03.2024
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Maple Ridge Jeep Chrysler

Sales Associates
07.2022 - 02.2023
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Best Deal Auto Sales

Sales Manager Association
09.2021 - 06.2022
  • Partnered with management team to develop incentives that encouraged repeat business from loyal customers.
  • Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
  • Leveraged CRM tools to manage client interactions and follow-ups effectively.
  • Boosted sales revenue through effective negotiation and closing tactics.

Club 16

Sales Representative
09.2020 - 06.2021
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Updated social media accounts with new posts to engage current and prospective members.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.

Body Enegry Club

Sales Associate
01.2019 - 08.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared large cash deposits with zero discrepancies.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Education

High School Diploma -

New Westminster Secondary School
New Westminster, BC
07.2016

Skills

  • Inventory Management
  • Time Management
  • Complex Problem-Solving
  • Staff Training and Development
  • Customer Service
  • Flexible Schedule
  • POS System Operation
  • Meeting deadlines
  • Upselling
  • Building rapport
  • Relationship Building
  • Follow-up skills

Certification

VSA

Timeline

Vancouver Pre Owned

Sales Associates
04.2024 - Current

Vancouver Mitsubishi

Sales Associates
11.2023 - 03.2024

Maple Ridge Jeep Chrysler

Sales Associates
07.2022 - 02.2023

Best Deal Auto Sales

Sales Manager Association
09.2021 - 06.2022

Club 16

Sales Representative
09.2020 - 06.2021

Body Enegry Club

Sales Associate
01.2019 - 08.2020

High School Diploma -

New Westminster Secondary School

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Jesus Farfan