Jesus Cruz
Paramount
Summary
Dynamic sales associate with a proven track record at AutoZone, excelling in customer service and product sales. Recognized for enhancing customer experiences and achieving sales targets through effective teamwork and time management. Skilled in assessing customer needs and providing tailored solutions, fostering repeat business and satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
AutoZone
09.2023 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring product visibility and accessibility.
- Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Learned store policies and procedures to provide accurate information to customers.
- Participated in inventory management tasks, supporting stock replenishment efforts.
- Engaged in training sessions to develop product knowledge and sales techniques.
- Supported promotional events by setting up displays and engaging with customers effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Construction Worker
With Family
04.2020 - 10.2023
- Conducted routine maintenance on tools and equipment to ensure optimal performance.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Education
High School Diploma -
Cerritos College
Norwalk, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Flexible schedule
- Product sales
- Customer needs assessment
Languages
English
Timeline
Sales Associate
AutoZone
09.2023 - Current
Construction Worker
With Family
04.2020 - 10.2023
High School Diploma -
Cerritos College
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