Jesus Cruz
Los Angeles
Summary
Dynamic Retail Sales Associate with proven expertise at AutoZone, excelling in customer service and teamwork. Enhanced customer loyalty through effective problem-solving and engagement, driving sales conversion rates. Skilled in cash handling and inventory management, consistently meeting sales targets while maintaining a professional store environment.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
AutoZone
07.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Diesel
Universal Technical Institute
Long Beach, CA07-2025
High School Diploma -
South East High School
South Gate, CA06-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Store opening and closing
- Product knowledge
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Auto Repair/Restoration
- I like working with my hands and fixing things
- Volunteering
Timeline
Retail Sales Associate
AutoZone
07.2024 - Current
Diesel
Universal Technical Institute
High School Diploma -
South East High School
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