Jesus Cendejas
Los Angeles
Summary
Dedicated Ramp Agent with experience supporting ground operations at LAX. Proven track record of performing safe and efficient aircraft servicing, including baggage handling, aircraft marshaling, and ground service equipment operation. Recognized for reliability, teamwork, and strict adherence to safety and security protocols. Seeking to apply aviation ramp experience and strong work ethic to the Ramp Agent position at Unifi.
Overview
13
13
years of professional experience
Work History
Ramp Agent
Menzies Aviation
Los Angeles, CA
10.2024 - Current
- Execute safe and efficient ground handling services for multiple commercial airlines at LAX, consistently meeting tight turnaround schedules
- Operate ground service equipment including belt loaders, tugs, and baggage carts in compliance with all safety and operational procedures
- Marshal aircraft into and out of gates using standard hand signals to communicate clearly with pilots and ground crew
- Perform pushback operations using heavy tugs, coordinating via headset with cockpit and ground control to ensure safe departures
- Load and unload baggage, cargo, and mail, ensuring proper weight distribution and balance for each flight
- Sort and transport baggage to and from aircraft, terminals, and claim areas accurately and efficiently
- Conduct routine safety inspections of equipment and ramp area, immediately reporting any malfunctions or hazards
- Maintain constant situational awareness in a high-activity environment to prevent accidents and injuries
- Collaborate effectively with team members to complete all ground handling tasks within required timeframes
Operations Manager
Bright Foods
Los Angeles, CA
02.2019 - Current
- Oversee production and logistics operations, coordinating staffing, inventory, and scheduling to meet deadlines
- Prioritize and adjust daily workflows to accommodate changing demands and urgent customer orders
- Manage receipt and delivery of goods, ensuring accuracy, quality, and compliance with specifications
- Operate and demonstrate specialized equipment, training staff on proper and safe use
- Maintain detailed production and inventory records, tracking materials from receipt to shipment
- Collaborate with research and development team to support new product development and process improvements
Assistant Manager
Drybar
El Segundo, CA
08.2013 - 04.2025
- Supervised daily store operations, ensuring team adherence to company policies, safety standards, and customer service expectations
- Managed inventory using B2BInvMgmt system, tracking stock levels, minimizing loss, and coordinating supply orders
- Resolved customer concerns professionally and efficiently, maintaining high satisfaction and brand loyalty
- Participated in leadership meetings to develop operational policies and process improvements
- Trained and mentored new team members on procedures, safety protocols, and customer engagement
- Monitored and reported on weekly, monthly, and quarterly performance goals
Education
Associate of Science - Fire Science
El Camino Community College
Torrance, CASkills
- Ramp Operations
- Aircraft Marshaling
- Ground Service Equipment (GSE)
- Baggage Handling
- Pushback Operations
- Safety Compliance
- FAA Regulations
- Hazard Identification
- Load Balancing
- Cargo Sorting
- Team Collaboration
- Time Management
- Adaptability
- Multitasking
- Problem Solving
Languages
English: Professional Working Proficiency
Spanish: Native or Bilingual Proficiency
Timeline
Ramp Agent
Menzies Aviation
10.2024 - Current
Operations Manager
Bright Foods
02.2019 - Current
Assistant Manager
Drybar
08.2013 - 04.2025
Associate of Science - Fire Science
El Camino Community College