Jesus Casas Aguilar
Mexico City,MX
Summary
Results-oriented professional with +8 experience streamlining international business and global processes by providing strategic direction in support of organizational objectives. Proven track record in managing B2B and B2C complex projects and leading teams to successful project completion. Skilled in data analysis, problem solving, and process improvement to drive excellence in the logistics and e-commerce operations.
Overview
6
6
years of professional experience
Work History
Engineering Operations Coordinator
DHL Express
12.2020 - 01.2022
- Reconciled monthly operating budgets and shared information with senior management team.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Elaboration of the BCA, purchases and tech refresh annually and responsible for the new training.
- Responsible for data entry center of the shipment detail of the US exports shipments and Central America Imports in charge of 35 agents for the compliance and classification activities.
Operations Supervisor
DHL Express
10.2016 - 11.2020
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity and managed internal operational standards and productivity targets.
- Implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Creation of successful reengineering from global standards, significantly improving transit times for network completion.
Business Operations Analyst
DHL Express
08.2015 - 09.2016
- Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.
- Created standardized statistical models for use in enhancing and streamlining reporting processes.
- Analyzed data to identify trends, issues and opportunities for improvement in operational processes. Communicated noteworthy statistical findings to management to encourage discussion toward solution implementations.
Education
MBA - Operations And Project Management
University Canada West
Vancouver, BC07.2023
Bachelor of Science - Industrial Engineering
Instituto Politécnico Nacional - UPIICSA
Mexico City, Mexico12.2016
Skills
- Process Implementation
- Financial Statements
- Control of Expenses
- Tableau
- Microsoft Office
- Project Management
- Corrective Actions
- Performance Goals
- Operational Standards
- Staff Management
- Business Planning and Strategy
- Business Projections
Hobbies: reading, hiking
I enjoy reading about history, especially the 20th century and the Roman Empire. I like meeting new hiking trails and discovering lakes and wild animals.
Timeline
Engineering Operations Coordinator
DHL Express
12.2020 - 01.2022
Operations Supervisor
DHL Express
10.2016 - 11.2020
Business Operations Analyst
DHL Express
08.2015 - 09.2016
MBA - Operations And Project Management
University Canada West
Bachelor of Science - Industrial Engineering
Instituto Politécnico Nacional - UPIICSA
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