Jesus Cadena Haro
Tu Madre
Los Angeles
11
years of professional experience
Work History
Server/Bartender
1 Year- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Developed signature cocktail menu, incorporating seasonal ingredients to elevate drink offerings and appeal to clientele.
- Oversaw daily cash handling procedures, maintaining accuracy in transactions and minimizing discrepancies.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
Server/Bartender Supervisor
4 Years- Delivered attentive, high-quality service in a fast-paced, community-focused golf course restaurant with a strong base of regular guests
- Consistently followed structured steps of service in a casual environment, ensuring accuracy in order taking, timely food delivery, and guest satisfaction
- Collaborated with my peers to maintain smooth operations during peak hours and upheld cleanliness and organization of the dining area
- Trained new staff on menu offerings and beverage preparation techniques.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Server
6 Months- Provided high-level guest service in a fast-paced, upscale casual dining environment with an extensive, multi-page menu
- Demonstrated strong menu knowledge to confidently guide guests through diverse food and beverage options, ensuring a personalized dining experience
- Consistently executed detailed steps of service with precision, maintaining the company's high standards for timing, presentation, and guest satisfaction
- Managed multiple tables efficiently while prioritizing accuracy, upselling, and attention to detail
Head Baker
6 Years- Responsible for organizing/running the day to day operations/needs of the bakery and leading the team to ensure a successful day
- Responsible for hiring, staging, training/development of new and existing team members
- Scheduling team members according to the bakery's needs and forecasted sales
- Taking daily and weekly food inventory to meet the bakery's needs and meet a low food cost percentage
- Assisted the GM with any FOH duties that included answering phones, taking orders, helping guests
- Conducted annual, 30 and 60 day reviews
Education
- Baking and Patisserie
Skills
Toast POS Efficient
Leadership
Collaborative
Customer service
Dependable
Attentive To Detail
Solution Focused
Resilient
Timeline
Server/Bartender
Tu Madre
09.2025 - CurrentRead More
Server/Bartender Supervisor
The Penmar
09.2021 - 09.2025Read More
Server
The Cheesecake Factory
03.2021 - 09.2021Read More
Head Baker
Susiecakes Bakery
09.2015 - 09.2021Read More
Le Cordon Bleu
from Baking and Patisserie
Read More