Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesus Cabrera

Moreno Valley

Summary

Dynamic and adaptable professional with a strong background in customer service and warehouse operations at Amazon. Proven ability to exceed expectations through attention to detail and effective teamwork. Skilled in order fulfillment and equipment operation, consistently enhancing customer satisfaction and loyalty. Committed to maintaining a safe and efficient work environment.

Overview

2
2
years of professional experience

Work History

Fulfillment Associate

Amazon
08.2024 - Current
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Online Personal Shopper

Walmart
06.2023 - 08.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.

Education

N/A - N/A

Citrus Hill High School
Perris, CA
05.2023

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Customer service
  • Flexible schedule
  • Order picking skills
  • Work prioritization
  • Loading and unloading
  • Equipment operation
  • Warehouse operations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Fulfillment Associate

Amazon
08.2024 - Current

Online Personal Shopper

Walmart
06.2023 - 08.2024

N/A - N/A

Citrus Hill High School

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Jesus Cabrera