Jestin Joseph
Calgary,AB
Summary
seasoned professional with over five years of experience in customer service, transportation, warehousing, billing, and order management, demonstrating competence in a variety of fields.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Directs Store Delivery Associate
Walmart Supercenter
07.2024 - 11.2024
- Ensures high-ticket merchandise is properly secured in a designated location.
- Processes direct and local shipments promptly, including OMNI merchandise, and receiving of warehouse trailers.
- Follows and promotes safety rules for lifting procedures, box blades, pallet jacks, ladders etc.
- Safeguards backdoor and key controls to ensure compliance with Company guidelines.
- Follows guidelines for cold chain compliance to ensure quality assurance including documenting all necessary information on the Receiving Temperature Log / Sure Check App.
Supervisor
Ginger Garlic Restaurant
07.2023 - 07.2024
- Managed cash drawer, ensuring accurate cash handling and daily reconciliations.
- Supervised front and back of house operations, including wait staff, kitchen crew, and bussing staff.
- Delivered exceptional customer service and led team efforts to achieve high customer satisfaction.
- Addressed and resolved customer complaints promptly and effectively.
- Maintained inventory of all necessary supplies
- Managed staff work schedules.
Transcon Agent
Expeditors International Of Washington Inc
10.2015 - 09.2022
- Served as the primary point of contact for ensuring efficient operation of domestic air and road transportation
- Collaborated with clients to plan shipments while maintaining high customer service standards.
- Ensured timely and accurate billing of customers and suppliers.
- Facilitated efficient cross-business unit communication for dispatching and warehousing to optimize outgoing shipment orders.
- Reviewed and assessed predictive reports and personnel utilization for alignment with organizational goals and operational requirements.
- Managed line haul operations to ensure timely and cost-effective transportation solutions
- Possessed expertise and knowledge of INCO terms to facilitate international trade compliance
Education
MBA - Finance & HR
Anna University
Nagercoil IN05-2014
Bachelor of Commerce - Accounting And Finance
M.G University
Kottayam IN04-2011
Skills
- Customer Service
- Inventory Management
- Billing and Invoicing
- Strong numerical and analytical
- Staff Management
- Adaptability
- Loading and unloading
- Package handling
Languages
English
Professional Working
Malayalam
Native or Bilingual
Certification
- Forklift Certification
Timeline
Directs Store Delivery Associate
Walmart Supercenter
07.2024 - 11.2024
Supervisor
Ginger Garlic Restaurant
07.2023 - 07.2024
Transcon Agent
Expeditors International Of Washington Inc
10.2015 - 09.2022
MBA - Finance & HR
Anna University
Bachelor of Commerce - Accounting And Finance
M.G University
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