Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jester Reyes

San Diego

Summary

Experienced in customer service with a strong focus on ensuring customer satisfaction through effective product location assistance and efficient transaction processing. Demonstrated ability to handle cash accurately, including opening and closing procedures. In asset protection roles, responsibilities included monitoring store activities to prevent loss and conducting audits of incoming merchandise, emphasizing safety protocols for both staff and customers.

Overview

12
12
years of professional experience
2019
2019
years of post-secondary education

Work History

Sales Associate, Keyholder

Sports Fever
San Diego
09.2013 - Current
  • Providing customer service, helping customers locate products, ensuring they leave happy with products they purchase.
  • Quickly and efficiently ringing up customers or helping bag the items purchased
  • Given key to open or close the store, upon closing, taking out the deposit for the day, and counting the drawer to ensure drawer is at designated amount for the next day.

Asset Protection Associate

Wal-Mart
San Diego
08.2021 - 02.2026
  • 2021-2022 Asset Protection Customer Host: Greet customers as they enter the store, check Receipts as they leave the store. Provide customer service when asked, and upon request of Leads and Coaches, operated on registers, push and bring in shopping carts and help put go back merchandise back on floor.
  • 2022-2023 Claims/Receiving: Processing merchandise that has been returned, damaged or Stolen. Handling Hazardous materials, following procedures on properly dispose of them. Auditing merchandise coming into the store from Vendors and packages to the store from FedEx and UPS.
  • 2023-2026 Asset Protection Investigator: On floor Observation and utilizing camera’s to help prevent shrink both externally and internally. Prioritizing safety for both associates and customers.

Education

Associate of Science - Computer Engineering

Grossmont College
El Cajon, CA
08.2013 - 06.2018

La Jolla High School
San Diego, CA

Skills

  • Fast Learner
  • Customer service
  • Cash handling
  • Asset protection

Timeline

Asset Protection Associate

Wal-Mart
08.2021 - 02.2026

Sales Associate, Keyholder

Sports Fever
09.2013 - Current

Associate of Science - Computer Engineering

Grossmont College
08.2013 - 06.2018

La Jolla High School
Jester Reyes