Jessyca Wanlim
Calgary,Alberta
Summary
I am a positive and enthusiastic leader who thrives on teamwork, problem-solving, and staying organized. With strong time management and attention to detail, I keep things running smoothly while creating a great experience for my customers and team members. I’m always looking for ways to grow and help others do the same, bringing energy and leadership to every shift.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Experience Leadership
McDonald's Canada
Shift Supervisor
Starbucks Canada
07.2022 - Current
- Ensuring that policies and procedures are being met
- Set clear expectations, keeping the team aligned and on track.
- Mentor new baristas, passing on the secrets of great coffee and services
Barista
Starbucks Canada
07.2021 - 06.2022
- Creating a warm environment where customers belong
- Striving to create self growth and expand knowledge
- Celebrating and acknowledging team collaboration
Education
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Centennial High School
Calgary, AB01.2018
Skills
- Collaboration
- Accountability
- Inventory Management
- Customer Service
- Interpersonal Skills
- Conflict Resolution
- Decision Making
- Flexibility
Certification
- Emergency First Aid CPR/AED Level 1 - Canadian Red Cross
- Barista Trainer Certification - March 2022
- Coffee Master Certification - August 2024
Timeline
Shift Supervisor
Starbucks Canada
07.2022 - Current
Barista
Starbucks Canada
07.2021 - 06.2022
Guest Experience Leadership
McDonald's Canada
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Centennial High School
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