Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Bell Mobility
05.2022 - Current
Consistently met sales targets daily, monthly, and yearly.
Stayed knowledgeable on latest cellular innovations and technological advancements through continuous training.
Reviewed invoices for accuracy and completeness prior to filing.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Onboarded new employees with training and new hire documentation.
Improved safety procedures to create safe working conditions for workers.
Monitored merchandising standards and execution.
Sales Representative
Allegra Printing
05.2019 - 02.2020
Led development of marketing collateral to support marketing plans.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
LiveChat Agent/Marketing Associate
Valley Driving School
04.2016 - 05.2019
Creation of marketing materials e.g: brochures, banners, flyers, vehicle decals
Delivered exceptional customer service by proactively addressing concerns and fostering positive experiences throughout all interactions.
Collaborated with marketing team to develop successful marketing strategies and maintain brand consistency across marketing efforts.
Optimized blog posts for search engines by conducting keyword research and incorporating SEO best practices.
Partnered with marketing teams to develop promotional materials for new products or services using engaging visual content.
Education Director
G&G Music Ltd
04.2015 - 04.2016
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed up to 20 teacher's schedules, resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Improved marketing to attract new customers and promote business.
Developed and implemented business strategies to achieve business goals and stay competitive.
Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environments for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
Bentley's
06.2014 - 04.2015
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained clean, safe, and organized store environment to enhance customer experience.
Developed strong working relationships with staff, fostering positive work environment.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.