Summary
Overview
Work History
Education
Skills
Skill Highlights
Hobbies and Interests
Awards
Languages
Timeline
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Jessy Nzisabira

Edmonton,AB

Summary

Dedicated and customer-focused worker with experience in fast-paced restaurant environments. Skilled in providing excellent customer service, and maintaining a clean and organized workspace. Strong ability to work efficiently in a team setting while ensuring customer satisfaction. Quick learner with excellent communication skills, a strong work ethic, and the ability to adapt to new tasks and responsibilities.

Overview

4
4
years of professional experience

Work History

Host

The Taco Shop
07.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Altar Service Volunteer

Altar Service
01.2021 - 05.2024
  • Actively participate in altar service activities during church events, including setup, assistance during ceremonies, and cleanup

Donation and Offerings Counter

Donation and Offerings Counter
01.2021 - 04.2024
  • Managed donation counting and record-keeping post-service until new age restrictions were implemented

Education

Grade 11 -

Maurice-Lavallée, Francophone School
Edmonton, AB
06.2026

Class 7 Drivers License -

01.2022

Babysitters course -

01.2019

Skills

  • Strong Communication and Interpersonal Skills
  • Multitasking and Efficiency
  • Teamwork and Collaboration
  • Effective time management

Skill Highlights

  • Strong Communication and Interpersonal Skills, I excel in engaging customers through effective communication, actively listening to understand their needs, and providing tailored recommendations. My interpersonal skills contribute to a positive team environment and seamless collaboration with colleagues.
  • Multitasking and Efficiency, Skilled in handling multiple tasks simultaneously while maintaining high standards of service. In a retail environment, I manage various customer needs and inventory tasks efficiently. In a restaurant setting, I adeptly balance taking orders, serving food, and addressing guest inquiries to ensure smooth operations.
  • Teamwork and Collaboration, Demonstrated ability to work well within a team, fostering a cooperative and supportive work atmosphere. In retail, I collaborate with staff to manage inventory and assist customers during peak times. In hospitality, I coordinate with kitchen staff and other servers to ensure a cohesive and pleasant dining experience for guests.

Hobbies and Interests

Member of Maurice Lavallée Varsity Basketball Team,

2023-2024, 2024-2025

Awards

Honors Student, 80%+, 2021, 2023, 2024, 

Relevant Coursework 

Mathematics, English, Physical Education, 

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Host

The Taco Shop
07.2024 - Current

Altar Service Volunteer

Altar Service
01.2021 - 05.2024

Donation and Offerings Counter

Donation and Offerings Counter
01.2021 - 04.2024

Class 7 Drivers License -

Babysitters course -

Grade 11 -

Maurice-Lavallée, Francophone School
Jessy Nzisabira