JESSIKA EWALD
Bagley,MN
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
21
21
years of professional experience
Work History
Family Navigator/Case Manager
Giishkaandago'Ikwe Health Services
11.2019 - 11.2023
- First point of access for the Child First Initiative Team
- Oversee all aspects of case management services including advocacy, internal/external referrals and system navigation
- Development of individual care plans
- Complete federal and provincial funding applications based on individual client needs
- Work collaboratively within a multidisciplinary team of professionals
- Focus Charting; proficient in computer software
- Maintaining good supportive working relationships with peers, other programs, organizations and service providers
- Providing client focused support aligned with cultural values
- Established positive relationships with colleagues, parents, caregivers and community personnel
- Excellent communication and organizational skills.
Interim Coordinator
Fort Frances Tribal Area Health Services
09.2019 - 11.2019
- Working directly under the supervision of the Health Director
- Coordinating with the CFI Team in planning and implementing processes and strategies that ensure efficient support of the program and the team, aligned with cultural values
- Enforcing program and operational policies and procedures
- Scheduling and managing community visits
- Maintaining good working relationships with colleagues, agency programs, partnering organizations and service providers.
Community Development Worker
Fort Frances Tribal Area Health Services
01.2018 - 09.2019
- Planning and implementing child and family programs, aligned with cultural values
- Goal oriented programs supporting children under 18 years of age
- Plan and prepare developmentally appropriate activities for child's individual needs, as well as their families/caregivers
- Provide speech and language development support for early language program
- Participates in case conferences and advocates for clients
- Positive relationships with colleagues, parents, caregivers and community personnel
- Excellent communication and organizational skills
- Proficient in computer software.
Health Care Aide/Personal Support Worker
Rainy Crest Long Term Care
01.2003 - 01.2018
- Manage bedside and assist with personal hygiene and ambulation
- Palliative/End of life care
- Worked within a multidisciplinary team
- Ongoing risk assessments to identify resident needs
- Assisted in development of resident care plan
- Provided ongoing support for residents and families throughout client disease trajectory
- Applied appropriate infection control procedures
- Assist with wound care, dressing changes and vital signs
- Solid knowledge and extensive use of mechanical lifts and transfer aids
- Established positive working relationships with residents, families and coworkers
- Excellent communication and organizational skills
- Understands and maintains confidentiality
- Works well in crises
- Adaptable according to care setting.
Education
Advanced Patient Navigation Certificate -
HLLN-York University
Patient Navigation Certificate -
HLLN-York University
Personal Support Worker -
Ontario Personal Support Worker Association (Red River College - Certificate)
Fort Frances High School -
Diploma
Skills
- Strong Communication Abilities
- Organization and Multitasking
- EMR / EHR - Proficient Software Skills
- Patient Needs Assessment
- Crisis Intervention
- Problem-Solving
- Direct & Indirect Client Care/Advocacy/Support
- Program Development
- Interdisciplinary Collaboration
- Critical Thinking
- Time Management
- Cross-Cultural Competence
- Empathy and Compassion
- Ethical Decision-Making
- Adaptability and Flexibility
- Referral Coordination & Discharge Planning
- Conflict Resolution
- Certified in CPR/AED
- Written and Verbal Communication
- Service Planning
Training
- Naloxone Training (2023)
- ASK' Workshop (2023)
- ASSIST Training (2023)
- Workplace Violence & Harassment Training (2023)
- WHMIS (2023)
- Respect in the Workplace Training (2023)
- Occupational Health & Safety Awareness Training (Ontario -2023)
- Gender & Sexual Diversity Training (2022)
- First Aide; CPR (2021)
- Understanding Indigenous People's Story in Canada (2021)
- Mental Health First Aid (2021)
- Compassion Fatigue (2021)
- Motivational Interviewing Certificate (2020)
- Indigenous Cultural Safety Training (2020)
- Team Building (2020)
- Introduction to Case Management (2020)
- Assessment & Documentation (2020)
- Indigenous Trauma Informed Practice & Healing (2019)
- Self-Regulation Foundations Certificate (2019)
- Safe Guards-Domestic Sex Trafficking of Youth (2019)
- Building Bonds of Attachment in Traumatized Children (2019)
- Hanen-Teacher Talk Training (2019)
- Zones of Regulation Training (2019)
- Learning Without Tears
- FASD
- Infant Mental Health Basics (2018)
- Car Seat Safety Training
- Non-Violent Crisis Intervention
- Gentle Persuasive Approach (GPA-CMHA Training)
- Back Care & Lifting
- PPE & Hand Hygiene
- Fire Safety Training
Languages
English
Native or Bilingual
Timeline
Family Navigator/Case Manager
Giishkaandago'Ikwe Health Services
11.2019 - 11.2023
Interim Coordinator
Fort Frances Tribal Area Health Services
09.2019 - 11.2019
Community Development Worker
Fort Frances Tribal Area Health Services
01.2018 - 09.2019
Health Care Aide/Personal Support Worker
Rainy Crest Long Term Care
01.2003 - 01.2018
Advanced Patient Navigation Certificate -
HLLN-York University
Patient Navigation Certificate -
HLLN-York University
Personal Support Worker -
Ontario Personal Support Worker Association (Red River College - Certificate)
Fort Frances High School -
Diploma
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