Jessika Cruz
Scarborough,Ontario
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
1
1
year of professional experience
Work History
Student to Personal Support Worker
IBT College
Toronto
08.2023 - Current
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
Supervisor Personal De Limpieza
Bee-clean
Toronto
01.2023 - Current
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Provided guidance and support to team members when needed or requested.
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
- Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
- Maintained records of completed tasks including work orders and time sheets.
- Collaborated with management teams on various projects relating to facilities upkeep and hygiene.
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Verified each completed room against standard plans to maintain consistency.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Personal Support Worker Student
March of Dimes
Toronto, Ontario
03.2024 - 04.2024
- Provided personal care to clients, including bathing, dressing and grooming.
- Assisted with mobility issues, such as walking and transfers from bed to wheelchair.
- Performed light housekeeping tasks for clients, including laundry and cleaning.
- Responded promptly to client requests or emergency situations.
- Served meals to clients and assisted with feeding when needed.
- Transported clients safely using wheelchairs, walkers or other assistive devices.
- Ensured client rights were respected at all times while providing support services.
- Developed positive relationships with clients through active listening skills.
- Encouraged independence among clients whenever possible while providing assistance as needed.
- Maintained a clean work environment within the facility following infection control protocols.
- Supported bathing, dressing and personal care needs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Education
Associate of Science - Personal Support Worker
IBT College
Toronto, ON08-2024
Bachelor of Science - Odontologia
Universidad Nacional Experimental Romulo Gallegos
Venezuela 06-2011
Skills
- Basic Housekeeping
- Positive Attitude
- Team Support
- Active Learning
- Energetic and Enthusiastic
- Active Listening
- Punctual and Reliable
- Performance Improvement
- Team Collaboration
- Complex Problem-Solving
- Privacy and confidentiality
- Household organization
- Meal Planning
- Toileting assistance
- Mobility Assistance
- Disability Support
- Emotional Support
- Dementia Care
- Recreational Activities
- Meal Preparation
- Compassionate Care
- Personal Hygiene Assistance
- Patient Care
- Palliative Care
- Care Plan Adherence
- Compassionate client care
- Progress Documentation
- Patient Companionship
- Elderly Care
Timeline
Personal Support Worker Student
March of Dimes
03.2024 - 04.2024
Student to Personal Support Worker
IBT College
08.2023 - Current
Supervisor Personal De Limpieza
Bee-clean
01.2023 - Current
Associate of Science - Personal Support Worker
IBT College
Bachelor of Science - Odontologia
Universidad Nacional Experimental Romulo Gallegos
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