Proactive Purchasing and Merchandising Manager helping businesses meet fulfillment obligations through reliable vendor partnerships and streamlined ordering processes. Effective in overseeing sales report to determine purchasing needs. Talented in leading projects, directing logistics and managing inventory needs. Dedicated to maintaining schedules and budgets while enhancing operational performance. Successful team builder with exceptional communication abilities.
• Engaged relationships with key decision-makers within client's organization to promote growth and retention.
• Researched and identified opportunities for account growth and new market expansion.
• Collected data and performed customer needs analysis. Develop and execute a successful sales plan
• Built proposals, RFP's and bid response packages
• Communicated with vendors to resolve day-to-day issues, including the resolution of invoicing concerns in a timely manner.
• Created sales analysis reports detailing business activities and sales forecasting to leadership
• Accountability for Purchase Order (PO) lifecycle management from requisition to payment; including post-award PO administration, change orders and invoice attestation as well as the close out
• Addressed complex procurement-related issues and situations as needed, and manage risk
• Worked collaboratively with corporate stakeholders and the corporate procurement team to understand business processes
• Drove compliance with SCM policies, processes, procedures, and strategies
• Worked with suppliers to expedite orders of materials and assist in resolution of incomplete or incorrect shipments;
• Facilitated vendors on-boarding, performance meetings, and off-boarding
• Collaborated with diverse groups of internal and external stakeholders. Supported continuous improvement initiatives across all aspects of the supply chain
• Ensured that commercial and business requirements are met, with performance issues addressed in a timely fashion at the senior leadership level.
• Effectively handled multiple projects simultaneously in a deadline driven environment
• Researched products pricing, ratings and performance among key competitors. Worked with Retail team to develop seasonal assortments, pricing strategy and sales cycles.
• Collaborated with designers and spearheaded design processes to establish commercial collections align with category budget, margin and timeline.
• Created and published annual demand projections and seasonal forecasts to major vendors to ensure sufficient capacity booked.
• Managed RF's documents (RFQ, RFP, RFI) and bid responses with various suppliers to obtain the best quality, delivery, and price for goods and services
• Monitored the whole purchasing cycle, including generating requisitions, PO creation, order follow-up, shipment, goods reception, quality issues, final payment and claims
• Assessed supplier performance and provided recommendations on continuous improvement opportunities
• Optimized store displays and providing training to store associates and customer service representatives to respond customers' enquiries.
Purchasing and Procurement
Order Management
Cost Management
Process Improvement
Performance Evaluations
Vendor Selection
Helper of World Mental Health Day hosted by Diversecities, October 2022 in Calgary
Helper of Eldery Caring Day hosted by Tzu Chi, February 2021 in Taiwan
Helper of Beach Cleaning Day hosted by Kiabi, July 2019 in Hong Kong