Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Jessie Leigh Winokur

Toronto,ON

Summary

Outgoing and friendly barista with excellent interpersonal communication strengths. Solid experience processing payments, preparing specialty coffee and tea drinks, handling food and delivering top-notch customer service. Team player who strives to support coworkers and contribute to a healthy, motivating, efficient work environment.

Overview

10
10
years of professional experience

Work History

Freelance Content Writer

Self-employed
02.2019 - Current
  • Delivers high-quality web content across a variety of niches, tailored to clients' industry and brand voice.
  • Streamlines workflow by using project management tools for tracking assignments and deadlines.
  • Collaborates with clients to develop compelling content strategies, resulting in increased website traffic and user engagement.
  • Conducts comprehensive research on diverse topics, ensuring accuracy and relevance of information in all written materials.

Freelance Transcriptionist

Self-employed
05.2017 - 12.2018
  • Converted audio recordings to text-based manuscripts with precision, speed and accuracy
  • Performed freelance work with flexibility to meet employer-set deadlines.
  • Maintained strict confidentiality while handling sensitive information during the transcription process.
  • Improved overall readability of final transcripts through careful attention to grammar, punctuation, and formatting guidelines.

Barista and Server

The Joint Café
04.2016 - 03.2018
  • Managed café operations as a weekday key holder, including opening and closing procedures
  • Prepared and served specialty coffee and tea beverages with speed and craftsmanship.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

News Coordinator and Programming Assistant

CFRU Radio Station
05.2014 - 04.2016
  • Connected with grassroots organizations, radio stations, journalists, activists, and community members to build and deliver syndicated programming.
  • Enhanced audience engagement by incorporating timely topics and creative elements into radio programs.
  • Oversaw audio editing process to maintain high-quality sound for all broadcasts.
  • Coordinated live broadcasts, ensuring seamless transitions between program segments and commercials.

Teaching Assistant

University Of Guelph, Ontario
01.2014 - 04.2014
  • Taught weekly Biology seminars to first-year students.
  • Graded written and oral presentation assignments according to a standardized rubric.
  • Provided academic support to meet student’s diverse needs.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.

Education

Bachelor of Science - Biomedical Toxicology

University of Guelph
Guelph, ON

Skills

  • Opening and Closing Duties
  • Espresso Machine Operation
  • Menu Memorization
  • Active Listener
  • Excellent Math Skills
  • Conflict Mediation
  • Friendly and Outgoing
  • Multitasking
  • Cash Handling

Languages

English
Native or Bilingual
Spanish
Limited Working

Hobbies

Singing, writing, DIY projects

Timeline

Freelance Content Writer

Self-employed
02.2019 - Current

Freelance Transcriptionist

Self-employed
05.2017 - 12.2018

Barista and Server

The Joint Café
04.2016 - 03.2018

News Coordinator and Programming Assistant

CFRU Radio Station
05.2014 - 04.2016

Teaching Assistant

University Of Guelph, Ontario
01.2014 - 04.2014

Bachelor of Science - Biomedical Toxicology

University of Guelph

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Jessie Leigh Winokur