Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessiebel Nogaliza

Garfield,NJ

Summary

Dynamic professional with a proven track record in customer service and administrative efficiency, notably at Express Bank. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in time management and verbal communication, achieving significant improvements in client engagement and operational workflows. Demonstrates strong work ethic and empathy, committed to excellence in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Cashier/ Merchandiser - Part Time

Wallmart
01.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Nursing Assistant

ALPHA Health Care
04.2020 - 01.2024
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Cashier/Crew Member

Wu & Nussbaum
09.2019 - 03.2020
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Busch Gardens Williamsburg
03.2019 - 08.2019
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Administrative Assistant

Express Bank
03.2018 - 03.2019
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Education

Associate of Science - CNA

St. Bernadine, Schools of Allied Health
Jersey City, NJ
11-2024

Bachelor of Science - Marketing Management

University of Perpetual Help System Dalta
Las Pinas, Philippines
04-2018

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Written and verbal communication

Languages

English
Full Professional

Timeline

Cashier/ Merchandiser - Part Time

Wallmart
01.2024 - 11.2024

Nursing Assistant

ALPHA Health Care
04.2020 - 01.2024

Cashier/Crew Member

Wu & Nussbaum
09.2019 - 03.2020

Cashier

Busch Gardens Williamsburg
03.2019 - 08.2019

Administrative Assistant

Express Bank
03.2018 - 03.2019

Associate of Science - CNA

St. Bernadine, Schools of Allied Health

Bachelor of Science - Marketing Management

University of Perpetual Help System Dalta
Jessiebel Nogaliza