Jessie Votary
Stratford,ON
Summary
Versatile leader with a proven track record at Ramshackle Industries and in the hospitality sector, excelling in operational efficiency and staff leadership. Skillfully boosted revenue through strategic marketing and exceptional customer service, while ensuring compliance with local regulations. Demonstrates meticulous attention to detail and a commitment to creating inviting, high-quality dining experiences.
Experienced hospitality professional prepared for restaurant ownership and management. Proven ability to drive results through effective team collaboration and adaptability to changing needs. Skilled in operations, customer service, and financial management. Known for reliability, strong leadership, and results-driven approach.
Overview
10
10
years of professional experience
Work History
Administrator
Ramshackle Industries
Stratford, ON
09.2017 - 10.2024
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Restaurant Owner/Operator
Whatever 75
Stratford, ON
11.2018 - 10.2024
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
Restaurant Owner/Operator
The Red Rabbit Kitchen & Bar
Stratford, ON
02.2015 - 08.2022
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
- Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
Education
Business Management
Conestoga College
Waterloo, ONSkills
- Operational Efficiency
- Online Ordering Management
- Local Regulations Compliance
- Food presentation
- Staff Management
- Small business operations
- Staff Leadership
- Operations Management
- Business Planning
- Business marketing
- Marketing strategy implementation
- Customer Service
- Problem-Solving
- Time Management
- Reliable and Responsible
- Attention to Detail
Languages
English
Full Professional
Timeline
Restaurant Owner/Operator
Whatever 75
11.2018 - 10.2024
Administrator
Ramshackle Industries
09.2017 - 10.2024
Restaurant Owner/Operator
The Red Rabbit Kitchen & Bar
02.2015 - 08.2022
Business Management
Conestoga College