Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline

Jessie Sidhu

Toronto,ON

Summary

Enthusiastic and motivated to contribute to team success through hard work, attention to detail and excellent organizational skills. Very disciplined and focused from serving in the military reserves (48th Highlanders Of Canada) and other experiences in the workforce. Also multilingual - Punjabi, Hindi, Malay, and English.

Overview

16
16
years of professional experience

Work History

Network Operations Coordinator/Communications Operations Officer

Billy Bishop Toronto City Airport
09.2022 - Current
  • Maintain integrity of Porter’s flight schedule and movement data by manipulating daily flying schedule and aircraft routings with direction of Duty Officer
  • Evaluating schedule outcomes and contingencies in Porter’s flight schedule and proposing actions to improve on time performance (OTP) and schedule completion rate (SCR)
  • Ensuring timely dissemination of pertinent information to all departments impacted by aircraft swaps, flight delays, cancellations and any pertinent details that may affect operation
  • Coordinating operational activities across the Porter network and assisting with contingency and recovery planning during major irregular operations (IROPs) events
  • Management and oversight of internal communication tools and timely dissemination of Operations Bulletins related to flight schedule changes and IROPs, communicating changes to flight schedule and operational plan clearly and concisely
  • Facilitating expedient Emergency Response Plan activation, non-emergency abnormal incident response and other critical communications through the Everbridge Mass Notification system
  • Maintain thorough knowledge of Company policies and procedures as well as Transport Canada regulations and those of other domestic and international regulatory agencies
  • Coordinating aircraft assignments and positioning while ensuring movements comply with MEL, corporate and maintenance requirement
  • Initiate and coordinate Porter’s Emergency Response including non-emergency incident response and other critical communications through the Everbridge® Mass Notification system
  • Actively participating in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote Company Safety Policy
  • Other duties as assigned by Supervisor, SOCC or designate.

Groomers Assistant

Boo Boo Pet Grooming Service
03.2021 - 08.2022

Assist the Pet Groomer on basic pet grooming including pre-cutting based on the best practices and customers’ needs

  • Bathing, blow drying, cutting nails, cleaning ears, brushing and dematting, trimming after bath to prepare pets for groomer for final groom
  • Ensure workplace safety, hygiene level and cleanliness of grooming centre
  • Practice professionalism and acting in best interests of the company in all aspects
  • Any other duties / tasks / projects as assigned including deep cleaning of facilities on regular daily/weekly schedule.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

Server

Tartan Tusk Pub And Eatery
02.2017 - 08.2020
  • Arranged restaurant following preparation and cleanliness procedures to provide guests with excellent experiences and foster repeat business
  • Worked with Point Of Sale system to place orders, manage bills and payments
  • Kept up-to-date of menu and promotions, recommending specific items based on preferences or food allergies.

Canine Care Technician

Self Employed
07.2015 - 08.2020
  • Maintained successful dog grooming, walking and sitting business of 100+ clients
  • Grooming dogs to conform to a variety of dog specific standard
  • Received clients’ dogs for overnights and vacations; maintained clean and organized boarding areas to promote animal and self health and well being
  • Walked multiple dogs in various weather conditions, collected and disposed of wastes appropriately
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
  • Retained clients by consistently providing outstanding care/service to both pets and their owners.

Bartender

The Bruce Steak House
07.2012 - 08.2015
  • Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
  • Interact with customers, take orders and serve snacks and drinks.
    Present bar menu.
  • Assess customers' needs and preferences and make recommendations.
    Mix ingredients to prepare cocktails.
  • Always maintain high quality and clean atmosphere

Assistant General Manager

Boston Pizza International
09.2008 - 06.2012

Assisted the general manager in overseeing the business's daily operations by helping them handle managerial tasks. These included task delegation, managing budgets, ordering supplies, or handling disputes. Provided assistance to general manager in keeping business operations running consistently and allowed them to focus on the most pressing issues without neglecting any aspect.

Education

Completed 3 of 4 years Double Major - Communication Studies and Social Science

York University, Toronto, ON

Certifications - Coaching

Still Here Recovery Coaching, White Rock BC
04.2024

Canine Grooming Certificate -

Dog Port Academy Of Dog Grooming, Woodstock, ON
06.2015

Skills

  • Active Listening
  • Communication
  • Computer Skills
  • Customer Service
  • Interpersonal Skills
  • Leadership
  • Management Skills
  • Problem-Solving
  • Time Management
  • Many Transferable Skills








Additional Information

RAIC holder for Billy Bishop Airport. Worked in management with Cara Foods for 8 years(2000-2008). Have traveled to Guatemala with a non-profit group named Groom For Good to assist a very poor animal shelter.

Languages

Punjabi
Full Professional
Hindi
Professional Working

Timeline

Network Operations Coordinator/Communications Operations Officer - Billy Bishop Toronto City Airport
09.2022 - Current
Groomers Assistant - Boo Boo Pet Grooming Service
03.2021 - 08.2022
Server - Tartan Tusk Pub And Eatery
02.2017 - 08.2020
Canine Care Technician - Self Employed
07.2015 - 08.2020
Bartender - The Bruce Steak House
07.2012 - 08.2015
Assistant General Manager - Boston Pizza International
09.2008 - 06.2012
York University - Completed 3 of 4 years Double Major, Communication Studies and Social Science
Still Here Recovery Coaching - Certifications, Coaching
Dog Port Academy Of Dog Grooming - Canine Grooming Certificate,
Jessie Sidhu