Highly-motivated, energetic person with a desire to master new skills and take on challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised.
Overview
5
5
years of professional experience
Work History
Shipping Administrator
Pan Pacific Pet
Abbotsford, British Columbia
01.2020 - Current
Reviewed shipping documents for accuracy and completeness.
Prepared shipping labels, bills of lading, and commercial invoices.
Coordinated freight forwarding services with major carriers to ensure timely delivery.
Tracked shipment status in order to provide customers with updates on their orders.
Researched discrepancies in shipment information and resolved issues accordingly.
Communicated effectively with a customer care team regarding any potential delays due to weather or other unforeseen circumstances.
Provided training and guidance to new employees on proper procedures related to warehouse operations.
Participated in continuous improvement initiatives by suggesting ways to streamline processes related to shipping and warehouse operations.
Updated and maintained accurate records of shipping activities in company database.
Planned workflow, coordinated company driver scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.