Customer Service Cashier
Dairy Queen
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Used POS system to enter orders, process payments and issue receipts.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
